O
Partnerships Manager (EMEA)
Contract type
Ongoing
Work mode
Remote · United Kingdom
Experience
Senior · 8+ years
Job description
The Partnerships Manager (EMEA) leads partner enablement and delivery across EMEA/MENA and APAC for Optro, acting as the on-the-ground authority for the region. The role owns partner relationships, enablement initiatives, and delivery outcomes, reporting into the Director of Partner Services.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · United Kingdom
- Languages
- English
What you'll do
- Execute structured partner enablement training plans aligned to partner maturity and Optro modules
- Continuous enablement of partners - monthly calls covering new features, methodology and tooling updates
- Support partners in building and operationalizing Centres of Excellence, driving delivery readiness and scalability
- Track partner capability development and readiness milestones, escalating risks and gaps proactively
- Act as the day-to-day Partner Services owner for assigned partners
- Maintain strong partner relationships focused on delivery quality, capability growth, and operational excellence
- Support partner maturity progression toward greater delivery self-sufficiency
- Work closely with Sales to ensure opportunities are partner-ready and transition smoothly into delivery
- Recommend appropriate engagement models based on partner capability, maturity, and deal complexity
- Collaborate across Sales, Alliances, Solutions, Services, and Product to support partner success
- Manage partner delivery escalations, conducting root cause analysis and implementing corrective actions
- Identify recurring delivery challenges and contribute to improvements in enablement, tooling, and operating models
- Act as an advisor as needed on partner implementations
- Prepare executive-ready updates on partner performance, risks, and progress toward strategic outcomes
- Develop expertise in partner services best practices with a growth path toward people leadership
What we're looking for
- 8+ years related experience, with a minimum of 2 years of Optro Experience working with the Optro Platform or other GRC platforms
- Experience working with partners in an enterprise software ecosystem (training, escalations, monthly webinar, advisor)
- Experience advising complex enterprise software implementations
- Trained across multiple product lines and willingness to learn modules outside current scope
- Experience working across multifaceted teams to deliver on software implementation engagements
- Strong communication and stakeholder management skills, including comfort presenting to senior audiences
- Ability to manage ambiguity and operate with autonomy while aligning to a broader strategy
- Analytical mindset with the ability to identify root causes and drive cross functional process improvement
- Strong, leadership judgment — comfortable making decisions independently
Your team
Partner Services
Reporting into the Director of Partner Services
Benefits
- $200/mo (USD) for anything that enhances your life
- Comprehensive employee health coverage
- Pension scheme with company contributions
- Competitive compensation & bonus program
- Generous annual leave of 25 days plus bank holidays
- Time off for your birthday & volunteering
- Employee resource groups
- Opportunities for team and company-wide get-togethers
Apply
Direct apply at Optro
Opens the job posting at Optro
About Optro
AI-powered GRC Intelligence Platform
Optro helps enterprises transform risk into opportunity through its AI-powered GRC Intelligence Platform. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage its award-winning technology. Optro is top-rated on G2.com and Gartner Peer Insights and has been named one of the 500 fastest-growing tech companies in North America for the seventh year in a row by Deloitte.
Key facts
- Governance, Risk and Compliance (GRC) software
- Surpassed $300M ARR
- More than 50% of the Fortune 500, including 7 of the Fortune 10, use Optro
- Top-rated on G2.com and Gartner Peer Insights
- One of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte
What they value
- Customer obsession: It starts and ends here. Consistently ask yourself how what you're doing creates value for our customers. It's a mindset.
- Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes.
- Drive innovation: Create the future. Continuously improve what exists and invent what's next.
- Win, together: One team. No silos, no egos. Drive to be the best and support each other's success.
- Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve.