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Payroll Analyst II (US and Mexico Payroll)
Contract type
Ongoing
Work mode
Remote · Mexico
Experience
Mid-level · 3+ years
Job description
A Payroll Analyst II role at Twilio supporting US and Mexico payroll operations, processing multi-state US biweekly payroll in Workday and coordinating with a local vendor for Mexico payroll.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Mexico
- Languages
- English – fluent
What you'll do
- Process multi-state US biweekly payroll within Workday, ensuring accurate calculations and data integrity
- Coordinate with the local payroll vendor to validate inputs, review outputs, and ensure compliant payroll delivery for Mexico
- Provide operational coverage and backup support across Americas regional payroll cycles as needed
- Perform detailed biweekly payroll audits alongside US team members to verify all transactions are processed and reported accurately
- Cultivate positive working relationships with internal stakeholders by providing timely payroll support and operational feedback
- Resolve employee inquiries submitted through ServiceNow promptly and professionally, meeting established SLAs
What we're looking for
- 3+ years of experience processing payroll for the US
- Previous Workday Payroll processing experience
- Knowledge of payroll processes, statutory laws, and Fair Labor Standards Act
- Excellent written, and verbal communication skills in English
- Intermediate Excel Proficiency
Nice to have
- PAYO certification FPC or CPP
- ADP Smart Compliance or OSV Sphere (or similar platform) experience
Your team
Payroll
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
Apply
Direct apply at Twilio
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About Twilio
Shaping the future of communications
Twilio delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide to craft personalized customer experiences. It is a remote-first company with a strong culture of connection and global inclusion.
Key facts
- Communications technology
- Remote-first company
- Uses AI to help make the hiring process efficient
- Approximately 5% travel anticipated for this role
- Values called Twilio Magic
What they value
- Twilio Magic