AS
PERFORMANCE IMPROVEMENT SPECIALIST
Contract type
Part-time
Work mode
Remote
Experience
3 years
Job description
The Performance Improvement Specialist supports the Division of Developmental Disabilities by gathering, analyzing and visualizing healthcare data, tracking performance measures and building dashboards to support performance improvement.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote
- Pay
- USD 65,000 – 70,500 / year
- Apply before
- November 4, 2026
What you'll do
- Gathers, organizes and verifies various data from multiple sources for various projects including data entry and data verification from source documents
- Analysis and verification of existing healthcare data sets
- Support and maintain existing projects; develop guides and standard work instructions
- Develops new data spreadsheets, databases, and/or data gathering processes based on project needs
- Participates in planning and analysis for future or anticipated data collection, analysis, and storage needs based on new requirements or new projects
- Develops and administers performance dashboards, reporting, and data visualization for healthcare data; visual representation of tracking and trending for performance improvement
- Track performance measures over time, identifying areas for improvement and assessing the effectiveness of interventions
- Develop and maintain interactive dashboards using Tableau to visualize data and support informed decision-making
What we're looking for
- Knowledge of data gathering, storage, and analysis principles
- Knowledge of project management principles
- Knowledge of Medicare/Medicaid requirements
- Knowledge of Lean/continuous improvement principles
- Knowledge of CMS/HEDIS measure performance
- Basic understanding of ICD-10, CPT, HCPCS and NDC codes
- Utilizing Google sheets and other computation and data storage programs
- Excellent oral and written communication skills
- Management of multiple projects/duties concurrently
- Organizing the work of multiple projects
- Experience with Data dashboard design (Tableau preferred)
- Proficiency in creating and designing presentations using Google Slides
- Work with diverse internal/external customers
- Self-determine priorities and complete projects
- Maintain mental focus for extended periods of time
- Maintain accuracy and efficiency while performing repetitive tasks (data entry) over long periods of time
- Strong analytical and problem-solving skills with a keen eye for detail
- Valid Arizona Driver's License
- Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)
- Applicants cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor
Nice to have
- A Bachelor's degree is preferred; work experience of one year within the Division may substitute for a degree
- Experience with healthcare data, extracting, transforming, and cleaning data
- Experience with developing/managing Google sheets tables as source data for BI dashboards
- Experience with Microsoft Excel/Google Sheets formulas, pivot tables & charts, data analysis, and reporting
Your team
Division of Developmental Disabilities (DDD)
DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven.
Benefits
- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Paid vacation and sick time
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Transit Subsidy
- Career Advancement & Employee Development Opportunities
Apply
About Arizona Department of Economic Security
Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans.
Mission
To strengthen individuals, families, and communities for a better quality of life.
Key facts
- Arizona
- Serves more than 3 million Arizonans
- Includes the Division of Developmental Disabilities (DDD)
What they value
- Service
- Community
- Teamwork