Principal Consultant - Technical Implementations
Job description
Principal Consultant – Technical Implementations at OneTrust, responsible for leading solution design and overseeing technical implementation and platform adoption for the most complex customer implementations of the OneTrust Privacy, Security and Governance platform.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid
- Languages
- English
What you'll do
- Lead the solution design and oversee the technical implementation and platform adoption for the most complex customer implementations
- Provide assurance and oversight to customers implementing OneTrust's platform regarding SaaS implementations including underlying hardware and software architectures
- Use experience across a broad range of core technologies including HTML, CSS and JavaScript
- Establish yourself as a trusted adviser to ensure customer's overall satisfaction with our platform
- Provide consultancy to analyze the client's internal processes and structure to design the solution and determine configuration best practice and where business process changes are recommended
- Document processes and workflows in shareable documents for future use and adoption
- Be an advocate for our customers by representing their issues to Product Management and Software Engineering with a focus on steering the OneTrust roadmap
- Monitor and analyze the customer's adoption of our solution features and functionality in order to provide leadership with an understanding of their overall business needs as they relate to our products
- Provide strategic and tactical support for Sales, Professional Services, and Business Development
- Leverage customer relationships as needed for prospect references
- Contribute to the growth and development of the PSO organization by sharing knowledge and experience through activities such as training, being a subject matter expert and developing documentation
What we're looking for
- BA/BS or MS in a relevant field, or the equivalent in relevant experience
- 8+ years of relevant experience in software development, professional services, solution engineering, technical consulting; with expertise in architecting and rolling out new technology and solution initiatives
- Experience working with HTTP, SSO, SSL certificates, networking, and API integrations
- Experience working with HTML, CSS, JavaScript and Python
- Effective customer-facing communication skills. Proven success in and genuine enthusiasm for working directly with customers
- Proven ability to engage across corporate functions (Professional Services, and Product Management)
- Excellent verbal and written communication skills, including the ability to chair meetings or host webinars
Nice to have
- Technical application integration
- Functional experience in the field (Privacy or GRC)
- Industry Certifications (CIPP/E, CIPM, GRCP, CPA, CISA, etc.)
- Experience dealing with senior management (C-Level) across multiple clients
- Language skills
Your team
Professional Services (PSO)
The PSO organization, which consultants contribute to by sharing knowledge and experience through training, subject matter expertise and documentation.
Benefits
- Comprehensive healthcare coverage
- Flexible PTO
- Equity RSUs
- Annual performance bonus opportunities
- Retirement account support
- 14+ weeks of paid parental leave
- Career development opportunities
- Company-paid privacy certification exam fees
Apply
About OneTrust
The AI-Ready Governance Platform™
OneTrust unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. It developed the first technology platform for responsible data use in 2016 and is trusted by thousands of organizations worldwide.
Mission
To enable innovation through the responsible use of data and AI.
Key facts
- 2016
- Privacy, Security and Governance technology
- Developed the first technology platform for responsible data use in 2016
- Trusted by thousands of organizations worldwide
- Embracing an office-first culture, encouraging three days a week in office for most roles
What they value
- Putting people first
- Diverse and inclusive crew
- Career without boundaries