Principal Site Reliability Engineer, Platform Engineering: Dedicated
Level inferred from job title
Job description
Principal Engineer role focused on Site Reliability, Backend, or Platform Engineering to set technical direction for GitLab Dedicated, a fully managed single-tenant SaaS offering. The role leads platform and operating-model transformation as the fleet of isolated customer environments scales.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote
- Pay
- USD 223,200 – 380,400 / year
What you'll do
- Set technical direction for GitLab Dedicated, shaping architecture and platform strategy as we scale a growing fleet of isolated, single-tenant environments.
- Lead platform transformations across resilience, failover, tenant orchestration, change management, self-service tooling, and platform integrations.
- Drive scalable, modular architecture that aligns Dedicated with GitLab's broader Cells strategy while preserving its security, isolation, and compliance requirements.
- Strengthen service ownership and operational maturity, helping engineering teams build, operate, and improve the production systems they own.
- Identify and address systemic reliability and scalability risks using production signals, incident patterns, and architectural insight.
- Establish reusable platform patterns and automation that reduce operational toil and allow Dedicated to scale efficiently.
- Lead complex technical decisions across teams, balancing reliability, security, cost, maintainability, and customer needs.
- Advance engineering excellence across the organization through architectural leadership, mentorship, and influence with senior engineers and engineering leaders.
What we're looking for
- Deep expertise in Site Reliability, Platform, Infrastructure, or Backend Engineering, with experience designing and operating large-scale production systems.
- Hands-on experience with cloud infrastructure, automation, observability, infrastructure as code, and modern production engineering practices.
- Strong software engineering fundamentals, with experience building production systems or infrastructure tooling in languages such as Go, Ruby, Python, or similar.
- Strong distributed systems and systems-design expertise, with sound judgment around reliability, failure isolation, scalability, and operational complexity.
- A track record of technical leadership across multiple teams, setting direction and driving complex initiatives through influence.
- Experience leading significant platform or infrastructure transformations, including modernization, modularization, or scaling systems through major growth.
- Experience leading changes that improve how engineering teams own and operate production systems, strengthening reliability, operational readiness, and accountability at scale.
- Exceptional technical communication and influence, with the ability to build alignment, mentor senior engineers, and guide complex architectural decisions.
Your team
GitLab Dedicated
Fully managed single-tenant SaaS offering with a growing fleet of isolated, customer-specific environments.
Benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Apply
About GitLab
The intelligent orchestration platform for DevSecOps
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.
Key facts
- DevSecOps software
- More than 50 million registered users
- More than 50% of the Fortune 100 trust GitLab
- All roles are remote
- GitLab hires new team members in countries around the world