Product Analyst - Pendo (Europe, Remote)
Job description
A hands-on product analytics role focused on Pendo and product usage analytics, helping Product Managers understand customer usage, track adoption, and maintain dashboards and reporting. The role supports Product KPI/OKR measurement and may develop toward Product Owner capacity over time.
At a glance
- Work mode
- Remote · Europe
What you'll do
- Support the day-to-day operation of Pendo, including tagging, configuration, dashboards, reports, and data quality.
- Build and maintain Pendo dashboards and reporting that help Product Managers understand product usage, feature adoption, and customer behavior.
- Help ensure new product capabilities are appropriately tagged and measurable after release, and provide ongoing adoption and usage reporting.
- Assist Product Managers with analytics questions, investigate trends or changes in usage, and communicate findings clearly.
- Use data from sources such as Grafana, BI tools, and internal systems to supplement Pendo data when additional context is needed.
- Support Product and leadership reporting, including the dashboards and recurring measurements used to track Product KPIs.
What we're looking for
- 2-4 years of demonstrable experience in Product Operations, Product Analytics or a similar role.
- Hands-on experience with Pendo, including working with tagging, dashboards, reports, and product usage analytics.
- Experience building and maintaining dashboards, reports, or recurring analytics used by business or product teams.
- Strong analytical and problem-solving skills, with curiosity about how customers use software products and an ability to investigate questions using data.
- Good attention to detail and the ability to work collaboratively with Product Managers and clearly communicate useful findings.
- Comfort working with diverse professional and cultural backgrounds, with regular contact with an international team located in the United States, South America, Western and Eastern Europe, and Asia.
Nice to have
- Experience with Grafana, SQL, BI platforms, or other analytics tools.
Your team
Product team
Reports to the Chief Product Officer and works closely with other areas of the company as needed.
Benefits
- Competitive compensation
- Remote-friendly culture
- Wellness programs
- Employee recognition program
- A variety of professional development opportunities
- Inclusive culture focused on people, customers and innovation
Apply
About Intel 471
Intel 471's platform collects, interprets, structures, and validates human-led, automation-enhanced intelligence, which fuels external attack surface and advanced behavioral threat hunting solutions. Organizations across the globe leverage Intel 471's intelligence, trusted practitioner engagement and enablement, and globally-dispersed ground expertise as their frontline guardian against the ever-evolving landscape of cyber threats.
Mission
Empowers enterprises, government agencies, and other organizations to win the cybersecurity war using real-time insights about adversaries, their relationships, threat patterns, and imminent attacks relevant to their businesses.
Key facts
- Cybersecurity
- Platform collects, interprets, structures, and validates human-led, automation-enhanced intelligence
- Provides external attack surface and advanced behavioral threat hunting solutions
- Team located in the United States, South America, Western and Eastern Europe, and Asia
What they value
- Openness
- Inclusion
- Integrity
- Client focus