Product Expert

Contract type
Ongoing
Work mode
Remote · EMEA, Americas
Experience
3 years

Job description

A Product Expert at RevenueCat handles inbound conversations with developers, founders, and growth teams, explaining and demoing the product and guiding them to a sensible next step. The role sits at the intersection of inbound sales, product education, and helping developers get started.

At a glance

Work mode
Remote · EMEA, Americas

What you'll do

  • Respond to inbound interest, run useful discovery conversations, and understand the app, the people building it, their goals, and what they need from RevenueCat
  • Give clear demos, answer questions, and connect the relevant parts of RevenueCat to someone's situation; help them understand the product, its limits, and what getting started involves
  • Guide people through the next steps they can take themselves, share useful resources, and follow up so a good conversation turns into progress
  • Bring qualified commercial opportunities to an Account Executive and involve a Sales Engineer for deeper technical discovery, complex migrations, or solution design
  • Connect support questions and people who aren't ready yet with the appropriate team or follow-up; understand and tell people when RevenueCat is not right for them
  • Keep clear notes on goals, requirements, open questions, and next steps, and stay responsible for follow-through until the next owner has picked up the conversation
  • Share recurring questions and feedback with the team and turn what you learn into better demos, resources, and playbooks
  • Host one of the bi-weekly demo streams for a live audience of customers and prospects (within the first month)
  • Independently run the inbound discovery conversations and demos in your coverage area (within the first three months)
  • Help establish how the Product Expert team runs discovery, demos, follow-up, and handoffs (within the first twelve months)

What we're looking for

  • Strong, hands-on knowledge of RevenueCat, with the ability to show how you've used the product and explain it in your own words
  • Curiosity about the app business: how developers build products, make money, and grow, and how RevenueCat can help
  • Clear, friendly communication: listen carefully, ask useful questions, write concise follow-ups, and explain the same idea differently to a developer, founder, or growth lead
  • Technical common sense: comfortable discussing SDKs, APIs, subscriptions, and paywalls at a practical level, and recognizing when a question needs an engineer
  • Commercial common sense: spot a promising opportunity, understand why timing and fit matter, and recommend a useful next step without making every conversation a pitch
  • Ownership and follow-through: manage several conversations, keep notes and commitments straight, and make sure people hear back from you
  • Ability to work remotely and keep learning: communicate proactively, ask for help when needed, and work hours that meaningfully overlap with customers and teammates in your region

Nice to have

  • Have built or shipped an app using RevenueCat, including a side project or Shipaton entry
  • Have helped people through support, community participation, teaching, demos, or another customer-facing role
  • Have experience with developer tools, subscriptions, or a product with both self-service and sales-assisted customers
  • Enjoy improving a process or creating a resource that makes the next person's job easier

Your team

Product Expert team

A new team at the intersection of inbound sales, product education, and helping developers get started; the role initially reports to the Sales Engineering lead.

Benefits

  • Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
  • 10-year window to exercise vested equity options
  • A fully remote environment designed around autonomy and flexibility
  • 4-5 weeks of flexible time off annually
  • Paid desk at a co-working space
  • Workspace budget and continuous learning stipend

Apply

Direct apply at RevenueCat

Opens the job posting at RevenueCat

About RevenueCat

The default monetization platform for mobile apps

RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, it has grown into the default monetization platform for mobile, present in 50%+ of newly shipped subscription apps, processing $16B+ in annual purchase volume, and helping everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.

Key facts

  • 150+ people
  • Mobile app monetization / subscription infrastructure
  • Graduated from Y Combinator's S18 batch
  • In 50%+ of newly shipped subscription apps
  • Processes $16B+ in annual purchase volume
  • Remote-first team of 150+ people across 25+ countries
  • Series C startup backed by top-tier investors, including Y Combinator

Partners & customers

OpenAI

What they value

  • Customer Obsession
  • Always Be Shipping
  • Own It
  • Balance