Product Manager II - Financial Crime Operations
Job description
Product management role owning the investigation platform used by Kraken's Compliance Operations teams, starting with the Financial Intelligence Unit (FIU) and extending across Compliance Operations. Responsible for the roadmap, requirements, auditability and automation/AI controls of the alert-to-case investigation workflow.
At a glance
- Work mode
- Remote
What you'll do
- Own the investigation-platform roadmap end to end; sequence it and defend it, and re-sequence it when a regulator or the RCO raises a P0
- Define "done" before build starts: write phased deliverables and acceptance criteria that Compliance signs off, and hold the line when scope moves
- Get requirements in before engineering starts; build the intake between Compliance policy, monitoring rules and case management so changes don't reach investigators before their workflows are ready
- Reconcile policy and SOPs against what investigators actually do and what the system actually does; distinguish a process fix from a technical one and say which requests are in scope for engineering
- Understand the pipeline well enough to challenge it: ingestion, profile and transaction resolution, suppression and grouping logic, and reconciliation between vendor output and case management; walk an auditor through it with live examples
- Make auditability a first-class requirement: audit trail, data lineage, evidence retention, reviewer attribution, change-management controls, and validation of filtering and suppression logic
- Ship automation and AI into regulated workflows with controls that hold up in Compliance, IT and privacy audits, including human-in-the-loop design, explainability and ongoing monitoring
- Run the operating rhythm: a shared forum with engineering and adjacent product managers, a regular stakeholder update, and one delivery status that everyone reads the same way
What we're looking for
- 4+ years of product management, including 2+ years on financial-crime systems such as transaction monitoring, investigations, case management, KYC/EDD or sanctions screening
- Working knowledge of how an AML programme is examined, including the questions regulators, internal audit and model validation ask about monitoring, filing and control systems
- The technical fluency to go deep on data flows and system design with engineers, and to spot when a design won't meet the requirement
- A track record of shipping internal tools or operational platforms that measurably changed how an operations team works
- Clear, concise writing, from PRDs and phase plans to audit walkthroughs and executive updates
- The judgement to tell a senior stakeholder a timeline isn't realistic because the requirements aren't written yet, and to keep the relationship intact
Nice to have
- Direct FIU experience, such as alert disposition, SAR/STR filing or leading investigators
- Crypto or digital-asset experience, such as blockchain analytics, wallet-level transaction analysis or focal vs counterparty logic
- Experience shipping AI or ML into a regulated investigative workflow, including the control design
- Build-vs-buy and vendor evaluation for monitoring or case-management tooling
- Experience with programmes that span jurisdictions (UK, EU/MiCA, US)
Your team
Core Services Product
The investigation platform sits within Core Services Product, alongside the engineering teams who build it; covers alert ingestion, case management, investigator tooling and a growing set of automation and AI tools, serving Compliance Operations teams including the Financial Intelligence Unit (FIU), investigations and enhanced due diligence.
How to get hired
- 1We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process
Apply
About Kraken
Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry. Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Mission
Built to advance an open, global financial system
Key facts
- 2011
- crypto / financial infrastructure
- Founded in 2011
- Trusted by over 10 million individuals and institutions across the globe
- Offers spot trading, margin, futures, staking, and OTC services
- Payward is the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks
- 15 years building financial infrastructure platforms
What they value
- We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job
- We celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table