Product Manager

Panoptyc

Contract type

Ongoing

Work mode

Remote

Experience

Mid-level · 3+ years

Job description

A Product Manager role focused on a new retail go-to-market opportunity, turning customer requirements and insights into actionable plans with the Loss Prevention, Growth and Product teams. The role coordinates operations capacity to convert pilots, expand customers and drive revenue from zero to one.

At a glance

Work mode: Remote

What you'll do

Deliver and coordinate the operations capacity to convert pilots, expand customers, and drive revenue from zero to one
Manage AI, software development and human in the loop to provide our product and service to customer delight
Conduct customer research, client calls, and interviews to uncover operational pain points, transform insights into product requirements, and launch new pilot programs with retail partners to validate solutions in real-world environments
Coordinate teams to accomplish installations, data integrations, and pilot operations
Master stakeholder relationships across retail operations, loss prevention, store management, and corporate leadership while aligning business and technology teams
Write speclets, PRDs, personas and collaborate with Product Owners and their teams who deliver new features in 2-week sprints
Define product vision and roadmap, create and refine customer personas, identify market opportunities
Lead and create momentum with Sales, Operations, Success, Support, Product teams to ensure smooth rollouts and operations
Create and maintain profit and loss reports for services and lead the team to deliver features to market with a path to increasingly strong margins

What we're looking for

3+ years Product Management or Product Development experience (1+ years B2B/enterprise)
Entrepreneurial with a hustler mindset
Proven track record launching and scaling successful products
Experience leading Product Designers and partnering with engineering
Strong agile/scrum and sprint-based delivery experience
Excellent stakeholder management across organizational levels
Exceptional communication skills with ability to influence without authority
Technical acumen to discuss concepts with engineering teams
Demonstrated customer obsession and analytical skills
Project management experience
Genuinely curious about retail operations and stopping shrink
Thrives in ambiguity and creates structure from chaos
Context-switches between strategy and detailed execution
A force of nature that bring clarity and contagious energy and enthusiasm
The face of the product that customers will intuitively trust
Views obstacles as problem-solving opportunities

Nice to have

3+ years experience designing and refining workflows for human backoffice teams
Retail industry experience, particularly operations or store management in grocery or classic retail
Background with Loss Prevention teams and retail security
Knowledge of retail systems (POS, inventory management)
Experience with video analytics or AI-powered retail solutions
Proficient using AI tools for visualizing ideas, prototyping and refining product specifications
Experience with Computer Vision based solutions
Operations management experience

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