Product Operations Manager (remote European Union)
Job description
Product Operations role within Spacelift's Product & Design organization, owning the product tooling, rituals, analytics, and customer feedback loop so PMs, designers, and Epic Owners can focus on product decisions.
At a glance
- Work mode
- Remote · EU
- Languages
- English – fluent
What you'll do
- Own and administer the Product & Design tool stack (Notion, Mixpanel, Metabase, Hex, Featurebase, Figma) and keep it working as a coherent system
- Run product process rituals: weekly syncs, epic demos, kickoffs, retros, pre-mortems, and quarterly planning
- Build and maintain KPI, adoption, and usability dashboards; write SQL and build visualizations directly; partner with PMs on discovery analytics
- Design and operate the customer feedback pipeline — consolidating signals from six channels (Featurebase, Sales, CS, Support, CAB, discovery interviews) into a weekly digest routed to the right PM at the right time
- Track which customer requests turned into shipped features, in-progress work, or deliberate declines, and close the loop back to Sales and CS
- Maintain PR/FAQ and 5 Questions templates in Notion; track which initiatives have artifacts, which are missing them, and surface gaps to the SVP of Product & Design
- Coordinate cross-functional release logistics with Marketing, Sales, CS, Support, and Solutions Engineering
- Advocate for data hygiene: consistent event taxonomy, instrumentation standards, clean property naming
What we're looking for
- You've been doing product analytics, product ops, or a hybrid PM-adjacent role and want to broaden into operations
- You're fluent in SQL and comfortable working with product analytics tools (Mixpanel, Metabase, Amplitude, or similar)
- You're organised in a way that makes other people more effective. You build systems, not just lists
- You can hold the line on process without becoming process for its own sake
- You're comfortable working across Engineering, Design, Sales, Marketing, CS, Support, and Solutions Engineering
- You're intellectually humble. You ask good questions, you change your mind when the data says so
- Fluent English
- Located within EU
Nice to have
- Experience with infrastructure, DevOps, or developer-tools products
- Familiarity with Working Backwards / PR-FAQ as a framework
- Experience administering ClickUp or Notion
- Background working alongside design and research (Figma, discovery interviews)
Your team
Product & Design
Scaling its surface area: more product teams, more cross-functional partners and a way of working we are actively reshaping.
Benefits
- Innovative Culture: Join a team shaping cloud infrastructure management's future
- Growth Opportunities: Be a key player in driving Spacelift's business and AWS partnership to new heights
- Work-Life Balance: Flexible work environment, with remote-first options and competitive compensation packages
- Collaborative Team: Work with passionate, talented people committed to driving success for our customers and partners
How to get hired
- 1Intro interview with Olga Gradowska-Pernak, Technical Recruiter
- 2Hiring Manager interview with Jonah Kowall, SVP of Product & Design
- 3Take-home exercise
- 4Home Assignment Debriefing Session with the Product Team
Apply
About Spacelift
The infrastructure orchestration platform built for the modern software era
Spacelift is the infrastructure orchestration platform built for the modern software era, managing the full lifecycle for both traditional IaC and AI-accelerated infrastructure. It integrates with Terraform, OpenTofu, CloudFormation, Pulumi, and Ansible in a single governed workflow so you deliver secure, compliant infrastructure at scale. Developer self-service, Golden Paths with guardrails, an OPA policy engine, and drift detection accelerate developer velocity while maintaining control. Spacelift Intelligence adds AI-powered provisioning and diagnostics across traditional and AI-driven workflows.
Key facts
- 2020
- DevOps / cloud infrastructure management
- Founded in 2020 by long-time DevOps practitioner Marcin Wyszynski and successful entrepreneur Pawel Hytry
- Has raised $82.3M in funding over four rounds
- Integrates with Terraform, OpenTofu, CloudFormation, Pulumi, and Ansible in a single governed workflow
- Offers an OPA policy engine and drift detection
- Spacelift Intelligence adds AI-powered provisioning and diagnostics
Partners & customers
What they value
- We build for CUSTOMERS
- We RESPECT each other
- We take OWNERSHIP seriously
- We succeed through COLLABORATION
- We embrace SPARK & WONDER