EG
Produkt- & Kundenmanager (m/w/d) – Software für die Energiewirtschaft
Contract type
Ongoing
Work mode
Remote · Leipzig, Germany
Experience
3 years
Job description
A combined product testing and customer-facing sales role at a Leipzig energy-software company, acting as the interface between customers and the software.
At a glance
- Work mode
- Remote · Leipzig, Germany
- Languages
- German – business fluent
What you'll do
- Test new features and releases from the customer's perspective and sign them off
- Create structured test scenarios and test cases and document the results
- Describe bugs and improvement suggestions so development can work with them
- Feed customer requirements and feedback into product development
- Serve as the fixed contact person for existing customers, from application questions to deepening the relationship
- Win new customers, including product presentations, offers and negotiations
- Represent envago at trade fairs and customer meetings, with up to about 12 travel days per year
What we're looking for
- Several years of professional experience in customer support, sales or a product environment, ideally with B2B software
- Good technical understanding; no programming needed but a desire to understand how software works and how customers use it
- Careful and structured working style; you notice errors others miss
- Confident and reliable manner with customers and enjoyment of negotiating
- Business-fluent German
- Class B driving licence
Nice to have
- Knowledge of the energy industry (grid operation, metering point operation, meter systems)
Benefits
- A small team with short paths and direct access to management and development
- Direct influence on how the products evolve
- A varied role between product, customers and trade fairs
Apply
About envago GmbH
Software for grid and metering point operators
Leipzig-based company developing envago.EAST for digital meter reading with AI-supported reading recognition and a customer portal, and envago.WEST for device processes such as meter changes.
Mission
Digitalise meter reading and device processes for energy-industry customers with software that works in everyday use
Key facts
- Leipzig, Germany
- Energy software
- Customers are companies in the energy industry that depend on working processes
- Envago.WEST maps device processes such as meter changes