J
Quality & Process - Stage 6 mois
Contract type
One-time
Work mode
Hybrid · Paris, France
Experience
3 years
Job description
A paid internship in the Quality and Process team, planning cleaning and check-out services, coordinating field providers and controlling service quality across Joivy's properties.
At a glance
- Employment
- Internship · Employee (employment agreement)
- Work mode
- Hybrid · Paris, France
- Languages
- French – fluent, English
What you'll do
- Plan all services in the CRM to guarantee full coverage of the property portfolio
- Organise provider routes (keys and access), on site in Paris and remotely for other regions
- Ensure service excellence and quickly resolve field issues
- Lead the provider network and redesign assignment processes for efficiency
- Check provider invoice compliance and streamline the validation circuit for the cleaning team
What we're looking for
- Currently studying for a degree in real estate, hospitality or project management
- Absolute rigor and strong attention to detail
- Excellent interpersonal skills to communicate effectively with field providers
- Comfortable with digital tools and Excel basics
- Fluent in French, spoken and written
Nice to have
- English proficiency is a real plus
Your team
Quality and Process
A new Quality and Process hub being structured and scaled up
Benefits
- Paid internship
- A united, motivated and collaborative community
- Afterworks, Nerf competitions and Tuesday breakfasts
- Two remote work days per week after three months of seniority
- Meal vouchers worth €9/day via Edenred and 50% transport pass coverage
Apply
About Joivy
The European art of living (and working)
Europe's leading residential ecosystem, spanning coliving, holiday rentals, student housing and coworking, formed by the alliance of DoveVivo, Altido, Chez-Nestor and Open.
Mission
Create places where people feel immediately at home, across every stage of life
Key facts
- 450 talents
- 450 passionate talents of more than 30 nationalities, average age 32
- Nearly 2,000 owners supported and more than 150,000 users
- Strategic alliance of DoveVivo, Altido, Chez-Nestor and Open
Partners & customers
DoveVivoAltidoChez-NestorOpen
What they value
- Mutual support drives every challenge taken on
- Team cohesion is a priority