A
Recruiting Operations Consultant
Ashby
Contract type
Ongoing
Work mode
Remote · EMEA
Experience
Mid-level · 2+ years
Job description
First EMEA-based Recruiting Operations Consultant supporting Strategic, Mid-Market, and Startup customers in the EMEA region. The role blends 1:1 customer consulting, CSM enablement, and educational content creation to scale recruiting operations expertise.
At a glance
- Work mode
- Remote · EMEA
What you'll do
- Delivering high-impact consulting via RecOps Connects (complimentary 1:1 engagements) and paid engagements, focused on recruiting strategy, analytics interpretation, and operational best practices.
- Partnering with AEs, CSMs, and Professional Services to scope, sell, and deliver paid consulting engagements using the RecOps SOW framework.
- Translating 1:1 consulting insights into scalable education — Academy courses, guides, webinars, and segment-specific playbooks — that go beyond "how" to explain "why."
- Contributing to advanced product education (e.g., interpreting Quality of Hire dashboards, building analytics strategies) and shaping our most sophisticated Customer Education offerings.
- Partnering closely with the Product Team to distill your observations into tangible feedback.
- Enabling CSMs on foundational RecOps strategies and tactics.
What we're looking for
- Hands-on experience with Ashby's product and excited by the power it offers Talent Acquisition teams.
- Love helping customers learn — supporting them as they grow into power users.
- Excellent communicator, skilled at clear and concise facilitation.
- Can navigate a range of stakeholders (e.g., Heads of Talent vs. recruiters) and help them align on shared goals.
- Comfortable working across a spectrum of complexity — from solving simple interview plan questions to building advanced Quality of Hire reporting strategies.
- Excel at holding stakeholders accountable, setting clear expectations, and facilitating alignment.
- Proactive about defining boundaries — enabling CSMs to own foundational RecOps work so you can focus on high-leverage contributions.
- Skilled at enabling others, whether in 1:1 sessions or group settings.
- Deep empathy for customers and can translate their feedback into actionable insights that shape internal priorities and product direction.
- 2+ years experience in recruiting operations, analytics, and process design — and enjoy helping others level up in these areas.
Your team
Customer Education team
Blends 1:1 customer consulting, CSM enablement, and educational content creation to scale advanced recruiting operations expertise.
Benefits
10-year exercise window for stock options. You shouldn't feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
Unlimited PTO with four weeks recommended per year. Expect "Vacation?" in our one-on-one agenda until you start taking it!
- Competitive salary and equity.
- Opportunity to work with a talented and passionate team.
- Generous family paid family leave. We plan to expand this to employees in other countries as situations arise.
- Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
- $100/month education budget with more expensive items (like conferences) covered with manager approval.
How to get hired
- 1Recruiter Screen with Talent Acquisition Team - 30 minutes
- 2Hiring Manager Interview - 45 minutes
- 3Take Home / Mock Call - 45 minutes
- 4Final Panel: Interview with CSM Leadership - 30 min
- 5Final Panel: Interview with CS Senior Leadership - 30 minutes
