Responsable de mission - identification électronique des professionnels de santé H/F
Job description
Support the national deployment of digital health identification services, designing training and support measures and acting as the interface between product teams and the field.
At a glance
- Work mode
- Remote · Paris, Île-de-France, France
- Languages
- French
What you'll do
- Help define the deployment strategy and identify priority populations and suitable support arrangements.
- Design and implement support measures such as training materials and modules, information actions and support systems.
- Explain technical and functional changes to varied audiences and help them adopt digital health identity solutions.
- Gather user needs and field feedback and pass them on to product and development teams.
- Work with regional relays and ecosystem stakeholders, adapting messages to different audiences.
- Make technical topics from the Expertise, Innovation and International department accessible to non-technical actors.
- Track deployment and adoption indicators, ensure deliverable quality and coordinate external providers.
- Handle administrative follow-up of external services, including preparing and tracking administrative documents.
What we're looking for
- At least 5 years of confirmed experience supporting the deployment of digital services or transformations.
- Higher education, ideally with an engineering or technical background.
- Experience in digital identity, authentication, digital health and/or the public sector.
- Good understanding of electronic health identification issues.
- Ability to explain complex technical topics to varied audiences.
- Excellent communication and teaching skills.
- Strong interpersonal and diplomatic qualities.
- Ability to work cross-functionally with technical, business and operational teams.
- Ability to collect, analyse and report field needs and feedback to product teams.
- Experience designing and implementing support, training or change-management measures.
- Ability to lead a stakeholder network and coordinate various contributors.
- Autonomy, rigour and ability to manage several topics in a complex, evolving environment.
- Strong interest in public service missions and digital health issues.
Nice to have
- Ideally, familiarity with solutions such as Pro Santé Connect, ePSC, France Identité, FIDO keys or CPS cards.
Your team
Direction des Territoires et de l'Expérience Client (DTEX), domaine Études, Offre, Déploiement et Formation
Team contributing to the deployment of core digital health services and standards, working with product and programme teams, business teams, customer relations and institutional and regional partners.
Apply
About Agence du Numérique en Santé
Supporting the digital transformation of the health system.
The Agence du Numérique en Santé (ANS) supports the digital transformation of the health system and contributes to the development of secure, interoperable digital services adapted to the needs of professionals and users.
Mission
Contribute to the development of secure, interoperable digital services suited to the needs of professionals and users.
Key facts
- The Identité Substantielle de Santé (ISS) programme drives a major transformation of electronic identification processes.