WM
Revenue Cycle Systems Analyst
Contract type
Ongoing
Work mode
Remote · United States
Experience
Mid-level · 2+ years
Job description
Primary contact for information technology issues related to software applications used by Revenue Cycle, providing first-level support, system build, testing, reporting and project leadership for revenue cycle systems.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · United States
What you'll do
- Supports revenue cycle department applications (Epic, Tableau, Clearinghouse, etc) and maintains an understanding for supported applications
- Participates in monitoring and correcting system errors as assigned
- Uses analytical methods to analyze and revise existing systems and complex workflows
- Develops, maintains and manages department related databases and reports as needed to assist in research and resolution of issues
- Independently oversees system configurations and design options to make appropriate recommendations for system maintenance or project decision
- Prepares test scripts and participates in testing; completes proper documentation of issues and requests
- Independently imports and exports data
- Identifies automation opportunities and leads robotic process automation requirements design and testing
- Acts as the primary contact and conduit to Information Technology, external vendors and the IT Help Desk
- Participates in testing of all software upgrades to ensure optimal functionality
- Participates in the build and assessment of vendor application packages for upgrades and enhancements
- Leads revenue cycle projects as assigned and escalates issues as needed
- Troubleshoots and isolates issues with department specific applications
- Monitors application performance and makes recommendations for improvement
- Works with Information Technology to assure accurate and timely processing of data and prioritization of project work and incident or enhancement requests
- Monitors system performance and metrics to ensure maximum efficiency
- Documents system specifications, configurations, and user guides
- Monitors automations that have been configured and released into production
- Monitors efficiency metrics to ensure optimal process design or identify possible enhancements for optimization
What we're looking for
- Bachelor's Degree in Business Administration, Healthcare Administration or related discipline AND Two (2) years' experience revenue cycle applications OR High school Diploma or Equivalent AND Six (6) years' experience revenue cycle software applications
- Possess good oral and written communication skills
- Working knowledge of computers
- Ability to handle and maintain confidential information
- Ability to work independently or cooperatively as a team member
- Ability to adapt to various workloads and assignments
- Ability to understand written and oral communication
- Ability to prioritize tasks
Nice to have
- Proficiency in Epic Resolute or similar module
- Two (2) years' experience hospital billing, revenue cycle reporting
Your team
Revenue Cycle Integration
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About WVU Medicine
Key facts
- Company: SYSTEM West Virginia University Health System
- Cost Center: 667 SYSTEM Revenue Cycle Integration
- Scheduled Weekly Hours: 40
- Exempt/Non-Exempt: United States of America (Exempt)