Safety Engineer - Free Tier Abuse
Job description
An AI Safety Engineer role at ElevenLabs focused on deploying and operating automated moderation and guardrail systems, especially detecting and preventing abuse of free tiers. The role owns end-to-end technical execution of safety infrastructure, from architecture to deployment and monitoring.
At a glance
- Work mode
- Remote · Worldwide
What you'll do
- Design and build scalable backend infrastructure for abuse detection, deploying AI/ML models into production systems
- Architect robust APIs, data pipelines, and service architectures supporting real-time and batch moderation workflows
- Implement comprehensive monitoring, alerting, and observability systems; establish SLIs, SLOs, and performance benchmarks
- Partner with ML engineers to translate research models into production-ready systems and integrate them across the product suite
- Drive technical decisions and contribute vision to the safety roadmap on how the next generation of platform guardrails should be built for scale and precision
What we're looking for
- Direct experience tackling free-tier abuse, fraud detection, or fake-account / bot farming at scale
- 6+ years of backend software engineering experience building production systems at scale
- Strong production backend experience: distributed systems, APIs, data pipelines, and Python expertise (asynchronous Python, backend frameworks)
- Infrastructure & DevOps proficiency: cloud platforms (AWS/GCP), containerization (Docker/K8s), CI/CD pipelines
- Observability mindset with experience in monitoring tools (Prometheus, Grafana) and building observable systems
- Track record of taking products or systems from 0→1 with measurable impact, including deploying or working alongside ML/AI systems in production
Nice to have
- Trust & Safety, Content Moderation, or Integrity engineering experience
- MLOps experience: deployment, monitoring, and versioning of ML models
- Experience with SQL, data analysis tools, real-time streaming systems (Kafka, Redis), or event-driven architectures
- Familiarity with React or modern frontend frameworks
Benefits
- Innovative culture: part of a generational opportunity to define the trajectory of AI
- Growth paths: countless opportunities to drive impact beyond immediate role and responsibilities
- Learning & development: annual discretionary stipend for professional development
- Social travel: annual discretionary stipend to meet up with colleagues
- Annual company offsite: entire team gathers in a new location each year (past offsites included Croatia and Italy)
- Co-working: monthly co-working stipend if not located near one of the main hubs
Apply
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About ElevenLabs
AI research and product company transforming how we interact with technology
ElevenLabs launched in January 2023 with the first human-like AI voice model. It serves millions of users and thousands of businesses, from fast-growing startups to large enterprises. Its platforms are ElevenAgents (voice and chat agents at scale), ElevenCreative (speech, music, image, and video generation across 70+ languages), and ElevenAPI (access to AI audio foundational models).
Key facts
- 2023
- AI research and product
- Launched in January 2023 with the first human-like AI voice model
- Serves millions of users and thousands of businesses
- Raised $781M in funding
- Last valuation was $22B
- Expanded from voice into three main platforms: ElevenAgents, ElevenCreative, ElevenAPI
- Team includes researchers, engineers, and operators, IOI medalists and ex-founders
Partners & customers
What they value
- High-velocity: rapid experimentation, lean autonomous teams, and minimal bureaucracy
- Impact not job titles
- AI first
- Excellence everywhere
- Global team: prioritize talent, not location