Sales Operations Analyst
Job description
Revenue Operations analyst supporting Canonical's global sales and business development teams, driving data quality, process improvement and revenue analytics. The role is remote within EMEA and the Americas.
At a glance
- Employment
- Full-time
- Work mode
- Remote · EMEA, Americas
- Languages
- English – fluent
What you'll do
- Supporting all aspects of the day-to-day operations of the sales and business development functions globally
- Driving data quality, through checking opportunities for accuracy, clean order processing, new hire training, policy and process documentation, reporting and data cleansing
- Supporting and enabling the sales team globally on CRM and other revenue operations policies, processes and systems such as Sales Engagement, Training/Enablement, Data Enrichment, Configure Price Quote, Analytics and Commissions
- Supporting other Revenue Operations Analysts and leadership team to report on and improve data quality, sales metrics, dashboards and other ad-hoc analytical tasks
- Supporting planning, monitoring and improving revenue operations, across new leads, pipeline, velocity, sales productivity and renewals; delivering insight that enables improved territory and quota management, channel development and sales productivity
- Assisting the team with automation and streamlining of the end-to-end Lead to Order process
What we're looking for
- Exceptional academic track record from both high school and university
- Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about an alternative path
- Drive and a track record of going above-and-beyond expectations
- Experience working as an analyst in revenue/sales operations or related fields such as financial analysis, sales analysis or sales order processing
- Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
- Excellent attention to detail and data-driven, analytical and problem-solving skills
- Planning and organisational skills, including the ability to interact and work with stakeholders across functions and at all levels of the organisation
- Strong communication, interpersonal, negotiation and influencing skills, including comfort working with teams under commercial pressure
- Professional written and spoken English with excellent presentation skills
- Ability to travel internationally up to four times a year for company events
Nice to have
- Experience gained within a similar, technology subscription-based business
- Understanding of working in a global, multicultural organization including within a team based remotely in multiple time zones
Your team
Revenue Operations
Teams that drive continuous policy, process and data quality improvement to analyze and drive interventions to maximize net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue.
Benefits
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
- Performance-driven annual bonus or commission
Apply
About Canonical
The company that publishes Ubuntu
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Its platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles.
Mission
To bring open source to a wider audience of innovators and enterprises and lead the global move to open source.
Key facts
- 1200+ colleagues
- 2004
- Open source software and operating systems
- 1200+ colleagues in 75+ countries
- Very few office-based roles; most colleagues have worked from home since its inception in 2004
- Founder-led, profitable, and growing
- Teams meet two to four times yearly in person
- Customers include the world's leading public cloud and silicon providers
What they value
- Excellence
- Diversity of experience, perspectives, and background
- Fair consideration for all applicants