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Senior AI Platform Engineer
Contract type
Ongoing
Work mode
Remote · Europe
Experience
Senior · 6+ years
Job description
Builds and runs the shared AI platform that Truvio product teams use to ship agents into Microsoft Dynamics 365, covering model access, retrieval, evaluation, guardrails and observability. The role serves internal engineers, with success measured by how quickly and safely they ship AI features to customers.
At a glance
- Employment
- Full-time
- Work mode
- Remote · Europe
- Languages
- English
What you'll do
- Design and run the core platform services: LLM gateway and model routing, prompt and tool registries, retrieval over our context graph, and agent orchestration.
- Build evaluation and testing infrastructure so every AI feature has offline evals, regression suites and production quality signals before and after release.
- Make AI safe to run in customer ERP tenants: tenant isolation, data residency, PII handling, cost controls, audit trails and human-in-the-loop hooks for Trust & Control.
- Own observability for AI workloads: tracing, latency, token cost and quality dashboards per customer and per feature.
- Ship SDKs, templates and docs that let product teams build an agent in days, not months.
- Partner with the Principal AI Engineer and product teams to turn repeated needs into platform capabilities.
- Evaluate new models and frameworks with a bias toward what is proven in production.
What we're looking for
- 6+ years of software engineering, with at least 2 years building production systems on top of LLMs or ML models.
- Strong backend skills in Python and/or C#/.NET, plus solid API and distributed systems design.
- Hands-on cloud experience, ideally Azure (Azure OpenAI or AI Foundry, AKS or Container Apps, Functions, Key Vault).
- Practical experience with retrieval, embeddings, vector or graph stores, and agent or tool-calling patterns.
- A habit of measuring things: evals, SLOs, cost per request.
- Infrastructure as code and CI/CD (Bicep or Terraform, GitHub Actions or Azure DevOps).
- Clear written English and comfort working across time zones in a remote team.
Nice to have
- Experience with Microsoft Dynamics 365, Dataverse or other ERP data models.
- Knowledge graphs or graph databases.
- Familiarity with MCP, Semantic Kernel, LangGraph or similar agent frameworks.
- Working knowledge of GDPR, the EU AI Act or SOC 2 controls as they apply to AI systems.
- Experience building internal developer platforms at a multi-product company.
Apply
About Truvio
Truvio is a global software company delivering solutions for Microsoft Dynamics 365. We help organizations get more value from their business systems by bringing together finance, business operations and commerce.
Key facts
- approximately 450 employees
- Software / Microsoft Dynamics 365 solutions
- Global SaaS environment with a clear product focus and a strong connection to the Microsoft Dynamics ecosystem
- Approximately 450 employees across North America, Europe, Asia and Australia
- Delivers solutions for Microsoft Dynamics 365
What they value
- Take Ownership
- Build Trust
- Drive Innovation
- Succeed Together