WG
(Senior) AI Solution Engineer (w/m/d)
Contract type
Ongoing
Work mode
Hybrid · Berlin, Germany
Experience
Mid-level · 4+ years
Job description
As an AI Solution Engineer, you will lead customer implementation projects for Workist's AI-based SaaS, integrating it with customers' ERP systems and configuring it to fit their needs.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid · Berlin, Germany
- Languages
- German – C1, English – C1
What you'll do
- Independently lead customer implementation projects and complete them within the agreed time and effort frame
- Support customers in connecting their existing IT systems (ERP) to the Workist AI SaaS, including import, export, API documentation and customer workshops
- Provide technical support to customers before and after contract signing, ensuring compatibility with existing IT infrastructure and data protection compliance
- Analyze and identify new use cases that can create added value
- Work closely with the Product & Engineering team to understand specific problems and evaluate possible AI solutions
- Identify necessary customizations together with customers and implement them independently
- Share experience with team members and support junior team members in their development
What we're looking for
- At least 4 years of experience in solution engineering (B2B SaaS or enterprise software with complex technical implementations such as API integrations, ERP systems)
- Proven ability to manage lengthy implementation projects end-to-end
- Excellent communication and project management skills
- Good programming experience in Python
- Fluent in German and English (native or at least C1)
- Experience setting clear goals and boundaries with customers and standing by them
- Love continuous development, working independently and making your own decisions
Nice to have
- ERP integration knowledge (e.g. SAP S/4, Microsoft Dynamics BC or F&O, Oracle Netsuite)
Your team
AI Solution Engineering Team
AI Solution Engineers work directly with customers during onboarding and implementation to configure and adapt the AI product.
Benefits
Office in the heart of the city across 6 floors with ergonomic workplaces, lounge, coffee, drinks, table tennis, darts and Nintendo
- Flexible working hours
- Choice between office or remote work, plus up to 4 weeks per year working from abroad
- Team events such as summer party, Christmas party and quarterly team events
- Weekly RunningLunch and USC course bookings
- Tax-free benefits: EUR 50 voucher or Urban Sports membership Business M
- Annual personal development budget of EUR 1,000
- Choice between Deutschlandticket Job and a JobRad subsidy
- 3 additional social days for volunteering
Apply
About Workist GmbH
Workist provides AI software that customers rely on to automate key document business processes.
Key facts
- AI-based SaaS for automating document business processes
- Office in the heart of the city across 6 floors
What they value
- Professional teamwork in an agile working world where knowledge is shared and people spur each other on