WA
Senior Business Analyst (m/w/d) - Mobile Apps & Digital Identity (Ref.Nr.: 48196)
Contract type
One-time
Work mode
Hybrid · 3 days/week in office · Zürich, Switzerland
Experience
Senior · 5+ years
Job description
A senior business analyst role for a long-term client project in Bern/Zurich, focused on mobile apps and digital identity, analysing and designing end-to-end customer journeys across a central security app and other apps.
At a glance
- Employment
- Contract · Employee or contractor
- Work mode
- Hybrid · 3 days/week in office · Zürich, Switzerland
- Languages
- German – C2, English – B2
What you'll do
- Analyse, design and further develop end-to-end journeys focused on a central security app and its interaction with other apps
- Take functional responsibility for consistent customer flows across multiple apps, including app switches, back-navigation and robust error handling
- Create understandable and implementable requirements including user stories and acceptance criteria
- Identify dependencies, special cases and optimisation potential, for example device changes, interrupted flows or failed confirmations
- Work closely with product owners, UX, engineering, testing, app teams as well as security, architecture and backend specialists and accompany implementation through to successful rollout
What we're looking for
- Several years of experience as a business engineer or business analyst in designing and implementing digital solutions at senior level (5-8 years)
- Solid understanding of mobile apps (iOS/Android), their interactions and the specifics of mobile user guidance, plus knowledge of Android and Apple/iOS platforms
- Experience in requirements engineering and in structured analysis and design of complex, cross-system processes
- Ability to consider business, technical, UX and security perspectives holistically and derive practicable solutions
- Experience in agile product development and close collaboration with interdisciplinary teams
- Knowledge of working with Confluence and JIRA
- German at C2 level and English at B2 level
- Independent, structured and solution-oriented way of working with a strong quality awareness and understanding of security and usability
- Enjoyment of complex questions and collaboration across team and system boundaries, plus clear, target-group-appropriate communication with business and IT stakeholders
- Willingness to take responsibility, critically question assumptions and existing solutions, actively drive topics forward, take on feedback and support continuous improvement
Nice to have
- Knowledge of the banking environment, especially digital customer and product opening processes
- Good understanding of mobile integration concepts such as app-to-app communication, deep links, mobile interfaces and integration of security functions
- Experience with user-centered design and modelling of processes and flows, for example with BPMN, use cases, customer journeys or flow charts
- Experience with testing and quality assurance in digital projects
- Experience in a SAFe environment
- Experience in regulated environments, for example in the financial sector, and handling security and compliance requirements
- Experience with UX and design tools such as Figma
Apply
About Wavestone
Let's power the future together
Wavestone offers a 360° portfolio of consulting services, combining first-class industry expertise with a broad range of cross-industry competencies and interdisciplinary work.
Mission
As a leading consulting firm for strategic transformations, Wavestone is a trusted partner for its clients and its employees.
Key facts
- Wavestone supports partners and freelancers as a long-standing framework contract partner in filling project vacancies
What they value
- Responsible, high-performing and always with people in focus