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Senior Director Sales Strategy & Operations (m/f/d)
Contract type
Ongoing
Work mode
Remote · Munich, Germany
Experience
Lead / principal · Not stated
Level inferred from job title
Job description
Leads a ~20-person commercial organization spanning Commercial Program Management, Revenue Operations & CRM, and Sales Analytics for AutoScout24 Group, reporting to the CEO of Europe. The role shapes the commercial operating model, drives AI transformation of dealer interactions, and delivers strategic programs across international markets.
At a glance
- Work mode
- Remote · Munich, Germany
- Languages
- English – fluent
What you'll do
- Shape the commercial operating model: improve sales, customer care, customer success and market steering; partner with local leaders to define shared ways of working, meaningful KPIs and reporting
- Transform dealer interactions across sales and customer care with AI: work with commercial, Product, Engineering and AI teams to identify opportunities, guide experimentation and drive adoption
- Drive strategic projects and commercial programs: turn complex challenges into clear programs with priorities, owners and success measures; lead multidisciplinary initiatives across markets
- Lead and develop team leaders: coach managers, develop talent, set clear priorities and hold specialist leaders accountable for delivery
- Turn new products into commercial success: lead commercial go-to-market planning and execution with Sales, Product, Product Marketing and Marketing
- Guide Revenue Operations and CRM: set the agenda for Salesforce and the sales, customer care and billing processes it supports
- Make data a stronger driver of decisions: guide revenue and customer analytics, data governance and reliable data products
- Build alignment across functions and markets: understand local realities, challenge constructively and influence without direct authority; communicate recommendations and results to senior management and shareholders
What we're looking for
- Strong conceptual and analytical thinking: structure ambiguous problems, use data to support decisions and identify the KPIs that matter, combined with sound commercial judgment
- A track record of delivering complex projects: owned commercial programs or organisational change across functions and markets in an international matrix
- A solid understanding of commercial processes: familiarity with CRM and data-driven environments and ability to guide specialists in RevOps and analytics
- Experience managing managers: developed team leads, set priorities across competing demands and delivered through their teams
- The ability to influence senior stakeholders: build trust across functions and markets and create commitment when priorities differ
- Comfort with breadth and pace: worked in a complex, ambitious and fast-moving environment
- Excellent English communication and presentation skills
Nice to have
- Marketplace, classifieds or automotive experience
- Experience implementing AI solutions or leading related transformation
- German and other European languages
Your team
Commercial organization (Commercial Program Management, Revenue Operations & CRM, Sales Analytics)
Around 20 colleagues across Commercial Program Management, Revenue Operations & CRM, and Sales Analytics; predominantly based in Munich.
Benefits
- Flexible office attendance and working hours
- 30 days paid vacation
- State-of-the-art, modern offices
- Diversity and inclusion: more than 50+ different nationalities working together
Apply
Direct apply at autoscout24
Opens the job posting at autoscout24
About AutoScout24
Key facts
- Organization made up of more than 50+ different nationalities
What they value
- Diversity as a strength