V
Senior Engineering Delivery Manager
Contract type
Ongoing
Work mode
Remote · Poland
Experience
Senior · Not stated
Level inferred from job title
Job description
A Senior Engineering Delivery Manager role at Vonage, coordinating planning and execution across Engineering teams to achieve predictable, high-quality delivery. The role combines facilitation, analytical thinking, and disciplined follow-through to keep complex initiatives moving.
At a glance
- Work mode
- Remote · Poland
- Languages
- English
What you'll do
- Run focused delivery check-ins, track progress against commitments, and coordinate resolution of cross-team blockers.
- Establish clear owners and next steps, follow through on actions, and escalate issues with practical options when decisions are needed.
- Maintain clear visibility into progress against Engineering priorities and measurable outcomes.
- Partner with owners to validate updates, identify gaps between activity and results, and provide concise reporting that supports timely course correction.
- Establish and reinforce lightweight planning, tracking, and review practices that improve coordination without adding unnecessary overhead.
- Facilitate retrospectives, support adoption of agreed ways of working, and track improvement actions through to completion.
- Support the workflows, dashboards, delivery plans, dependency maps, and decision logs teams rely on.
- Maintain clear standards and dependable data, help users resolve process and tooling issues, and keep delivery information current and accessible.
- Partner with product-side counterparts to connect priorities, planning cadences, and delivery handoffs.
- Improve shared processes and visibility so teams work from consistent information and resolve coordination gaps before they disrupt delivery.
- Monitor delivery flow, predictability, quality, and recurring impediments.
- Validate the underlying data, investigate trends with teams, and turn insights into targeted improvements with clear ownership and measurable outcomes.
What we're looking for
- Demonstrated experience coordinating software delivery across multiple Engineering teams in a complex, fast-paced environment, such as delivery management, technical program management, or Agile delivery leadership.
- Practical experience facilitating cross-team planning, dependency management, delivery reviews, retrospectives, and release coordination; able to adapt Agile and Lean practices to team needs rather than apply a framework rigidly.
- A working understanding of the software development lifecycle, testing, release readiness, and operational handoffs, with the ability to engage technical stakeholders and recognize delivery risks.
- Strong facilitation and stakeholder-management skills; able to build alignment, navigate competing priorities, and influence action without relying on direct authority.
- Clear, proactive written and verbal communication in English, including concise leadership updates, explicit ownership, and timely escalation of risks, blockers, and decisions.
- An analytical mindset and experience using delivery metrics and outcome measures to identify trends, validate progress, and guide improvements rather than simply report activity.
- Hands-on experience with work-management and collaboration tools, reporting dashboards, and shared documentation; able to support consistent workflows, reliable data, and useful delivery artifacts.
- Exceptional organization and attention to detail, with a disciplined approach to tracking commitments, maintaining records, managing dependencies, and closing the loop with stakeholders.
- Comfort working through ambiguity and change, with a proactive, curious approach to simplifying processes, resolving friction, and sustaining improvements.
Apply
Direct apply at Vonage
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About Vonage
Global cloud communications leader
Vonage is a global cloud communications leader providing fully programmable-based unified communications, contact center solutions, and communications APIs.
Key facts
- cloud communications
- Brands such as Airbnb, Viber, WhatsApp, and Snapchat accelerate their digital transformation through Vonage's fully programmable-based unified communications, contact center solutions, and communicati
Partners & customers
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