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Senior IT Systems Administrator
Welltech
Contract type
Ongoing
Work mode
Remote
Experience
Senior · 5+ years
Job description
A Senior IT Systems Administrator role at Welltech, responsible for building and managing the company's corporate IT infrastructure, security, identity management, and automation. The role is a proactive ownership position rather than a ticket-closing support role.
At a glance
- Work mode
- Remote
What you'll do
- Help shape and maintain the roadmap for corporate IT infrastructure
- Develop clear policies and repeatable processes for identity management, device security, application access, and IT support
- Administer or enable AI tools (such as Claude or similar) in a business setting, including SSO/SCIM provisioning, usage and spend management, and a security-minded approach to data access and integrations
- Use LLMs to speed up scripting, troubleshooting, and documentation
- Implement and maintain security best practices across all systems
- Manage endpoint security and configuration with Jamf
- Enforce access policies with Okta
- Keep office networks secure and performing well
- Monitor the environment for performance and compliance
- Help enable AI tools safely by managing access, usage limits, and connector permissions
- Act as a senior escalation point and create clear documentation
- Support the IT service desk (Jira Service Management) by resolving complex issues, improving workflows, and automating recurring requests
- Partner with Security, HR, Engineering, and other departments to understand their needs and deliver technology solutions
What we're looking for
- 5+ years of experience as a Systems Administrator in a cloud-first environment
- Proven experience managing core business platforms, including Google Workspace for productivity and Jamf for Apple device management
- A strong sense of ownership and the ability to work independently; able to take a high-level goal, break it down, and execute without constant supervision
- Proficiency in administering the Atlassian Suite (Jira, Jira Service Management, Confluence), with a knack for creating clean workflows and automations
- A solid understanding of IT security principles, networking fundamentals, and cloud infrastructure (especially AWS basics)
- Hands-on experience with Identity and Access Management, including managing an IdP like Okta
- Strong scripting and automation skills in a language like Python or JavaScript, and experience building workflows in n8n or a similar tool (Zapier, Workato, Kestra)
- Practical experience with office networking, including firewalls, Wi-Fi, VPN, and DNS/DHCP, and monitoring it with tools like Datadog
- Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders
Nice to have
- Professional certifications (e.g., Okta Certified Professional, Jamf Certified Admin, AWS Certified Cloud Practitioner, Fortinet NSE)
- Experience with Infrastructure as Code (IaC) tools like Terraform
- Familiarity with Agile methodologies and working in a DevOps culture
- Experience managing IT budgets and vendor relationships
- Experience with FortiGate or Ruckus, or advanced Datadog use (custom monitors, SNMP/syslog ingestion, integrations with PagerDuty or Slack)
How to get hired
- 1Recruiter call
- 2Skills assessment
- 3Systems design
- 4Meet the Leadership team
Apply
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