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Senior Network Engineer
Contract type
Ongoing
Work mode
Remote · India
Experience
Senior · 7+ years
Job description
Senior Network Engineer responsible for building, operating and maintaining Twilio's global corporate network infrastructure, VPN, ZTNA and cloud connectivity as part of the Identity and Network Trust team.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · India
What you'll do
- Build, operate and support the global Twilio IT network infrastructure
- Keep track of network assets, including network hardware and software
- Monitor network performance, availability, utilization, throughput and latency, providing measurable metrics to the IT leadership team
- Work closely with stakeholder teams to determine current and future network needs
- Prioritize projects and work based on business priorities using the Scale Agile Framework (SAFe)
- Develop methods and tools to be used to test and implement new LAN/WAN systems
- Analyze the current network structure and collaborate on how to make the network more efficient, scalable and sustainable
- Formulate strategies to maintain and upgrade network systems efficiently
- Respond to incidents, engage in network troubleshooting activities to determine root cause and resolve network issues
- Create and maintain documentation for network design, IT network standards and process
What we're looking for
- 7+ years of experience with building campus and/or data center network infrastructure, AWS cloud services and networking
- 5+ years of experience with Cisco LAN/WAN/Wifi and Palo Alto Networks firewalls
- 3+ years experience with AWS cloud services and networking
- Advanced knowledge of IEEE 802 standards and core IETF networking protocols including 802.11 suite, TCP/IP, DNS, DHCP, routing and switching protocols
- Hands on knowledge of network monitoring
- Knowledge of network security to implement security policy for compliance
- Proficient skill in Windows, Mac, Linux client networking
- Experience in troubleshooting network problems at different OSI model layer
- University degree in computer science or equivalent experience
- Excellent written and verbal communication skills
Nice to have
- Cisco CCNA/CCNP Certification
- AWS certification
- Zscaler Zero Trust Systems experience and/or certifications
- Scripting language with API automation
- Experience with infrastructure as code (IaC) using Terraform
- Knowledge of ITIL framework and its application in a network environment
- Project management skills
Your team
Identity and Network Trust team
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
Apply
About Twilio
Twilio thinks big. Do you?
Twilio delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide to craft personalized customer experiences.
Mission
We're shaping the future of communications, all from the comfort of our homes.
Key facts
- Communications technology
- Remote-first company
- May be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings
- Uses AI to help make the hiring process efficient; every hiring decision is made by real Twilions
What they value
- Twilio Magic