Senior Product Engineer
Level inferred from job title
Job description
A senior product engineer role in Lendable's Central Ops Engineering team, building internal web apps and automations used by back-office operations agents. The engineer owns and delivers large problems in that space and helps shape how the team uses AI coding tools.
At a glance
- Employment
- Full-time
- Work mode
- Remote · London
- Languages
- English
What you'll do
- Own and deliver large problems in the Central Ops Engineering space
- Build the internal web apps and automations that agents use every day
- Help shape how the team uses AI coding tools
- Hand real work to coding agents and take responsibility for what ships
- Work directly with ops agents and their managers, and with Product
- Build the tools that put Data Science and Analytics' models and prompt engineering work in front of agents
- Work on complaints handling efficiency
- Work on fraud and fincrime, putting the signals an investigator needs into one place
- Work on quality assurance, using AI to review far more calls than a QA team can sample and directing coaching to agents who need it
What we're looking for
- An experienced product engineer with a strong track record of delivering practical, full-stack solutions on modern technology
- Comfortable with ambiguity and focused on business outcomes, looking beyond the stated requirements to address the underlying problem
- Experienced in shaping team ways of working and mentoring other engineers
- Enthusiastic about AI-assisted development, ideally with a record of using it to improve how your team delivers
Your team
Central Ops Engineering
A small product engineering team that builds the tooling to help keep back office operations lean and efficient, while maintaining good customer outcomes.
Benefits
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
- Winning team: the opportunity to scale up one of the world's most successful fintech companies
- Health coverage: support for your physical and mental wellbeing, including private health cover
- Retirement & savings: long-term financial wellbeing through retirement savings plans
- Employee referral programme: earn a competitive bonus when you refer successful new team members
- Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
How to get hired
- 1Intro call with Talent (30 min)
- 2Coding exercise in your own time (2-3 hours max)
- 3Technical interview (60 min): walk through the exercise, then change the requirements and extend it together
- 4Culture and behavioural interview (60 min), with time for your questions
Apply
About Lendable
Building the world's best technology to help people get credit and save money
Lendable is a fintech company that has rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. It gets money into customers' hands in minutes instead of days and is going after the UK and US markets.
Mission
Build the world's best technology to help people get credit and save money
Key facts
- over 800 people
- Fintech
- One of the UK's most exciting unicorns with a team of over 800 people
- Among the fastest-growing tech companies in the UK
- Profitable since 2017
- Backed by top investors including Balderton Capital and Goldman Sachs
- Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
- Rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance
- Going after the two biggest Western markets (UK and US)
Partners & customers
What they value
- Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
- Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
- Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting