Senior Product Manager, App o11y | Ireland | Remote
Job description
Product Manager for Application Observability at Grafana Labs, owning the vision and roadmap for how application developers and SREs understand application performance, root cause, and where to focus when issues arise. The role drives adoption and revenue growth for App O11y within the broader Grafana Cloud suite.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Ireland
- Pay
- EUR 107,120 – 128,544 / year
What you'll do
- Transform ideas and feedback into a product vision and roadmap
- Empathize with customer problems in order to collect user needs, requirements, and pain points
- Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
- Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers
- Use deep product expertise to make decisions about go-to-market strategies, pricing, packaging, licensing and tiering
- Define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth
- Build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles
- Bring capabilities together into the full-stack observability experience alongside Drilldown products, building AI-first workflows
- Conduct heavy customer discovery and use product data to understand where users get stuck
- Work with engineering and design partners to turn needs into clear priorities
- Work across R&D to ensure App O11y is tightly woven into the broader Grafana Cloud suite
- Shape pricing and packaging that make it easy to get started and grow with the product
- Review customer feedback and usage data and be accountable for turning learnings into stronger adoption and revenue growth
What we're looking for
- A BS/BA in Computer Science, a related field, or equivalent work experience
- 5+ years of experience in Product Management
- 5+ years of experience in a B2B SaaS product
- Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
- A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
- Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
- Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Nice to have
- Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
- Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
- Experience with eBPF and/or automatic instrumentation
- Experience with open source software and/or commercial open source companies
- Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
- Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
Your team
Product Management
Product Managers are the bridge that connect Engineering, Design, and UX to GTM, ensuring the free flow of information across these teams.
Benefits
- Restricted Stock Units (RSUs)
- 100% Remote, Global Culture
- Scaling Organization
- Transparent Communication
- Innovation-Driven
- Open Source Roots
- Empowered Teams
- Career Growth Pathways
- Approachable Leadership
- Passionate People
- In-Person onboarding
- Global annual leave policy of 30 days per annum, with 3 days reserved for Grafana Shutdown Days
Apply
About Grafana Labs
The company behind Grafana Cloud, the fully managed observability platform
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI. We are a 100% remote company with team members across 40+ countries.
Key facts
- Observability software
- 100% remote company with team members across 40+ countries
- Grafana Cloud trusted by more than 10,000 organizations
- Built on open source and open standards
- Backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital
Partners & customers
What they value
- Transparency
- Autonomy
- Trust
- Collaboration
- Open source roots
- High trust, low ego