Senior Solution Architect - Enterprise
Level inferred from job title
Job description
A Solutions Architect at Elastic serves as a technical authority and trusted advisor to the sales team, customers and partners, solving customer business issues with the Elastic Stack. The role supports sales cycles in an assigned territory and engages the regional Elastic community.
At a glance
- Work mode
- Remote · Germany
- Languages
- German – fluent
What you'll do
- Serve as the technical point of contact for your accounts and account managers in your assigned territory
- Develop a deep understanding of customers' goals and objectives, and articulate how our offerings address their needs
- Create and own value based relationships at all levels in customer organizations
- Actively participate in all phases of planning and execution for your territory, from initial discovery to the technical win
- Develop and maintain a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences
- Advise the sales team on effective ways of positioning Elastic products, solutions and services
- Create collateral, contribute to programs and collaborate with other Elasticians to meet individual client needs
- Be the voice of the customer and community to communicate needs, gaps, and enhancements to engineering and leadership teams
- Deepen both sales and technical skills through self driven education while taking advantage of professional development opportunities provided by Elastic
What we're looking for
- A track record of success in a technical presales role within enterprise accounts -- enough experience selling and implementing technology to earn your customer's trust
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies
- A real passion for being curious and a continuous learner
- A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors
- An ability to influence
- The ability to inspire groups, both large and small
- Fluency in German is essential
- A willingness to travel 30% within region, as well as occasionally internationally
Your team
Solution Architecture
A team that questions the status quo, debates the best ways to accomplish goals and holds itself to the highest standards of performance, in a compassionate, understanding and fair environment.
Benefits
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Apply
About Elastic
The Search AI Company
The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
Mission
Enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people.
Key facts
- Search AI / software
- The Elastic Search AI Platform is used by more than 50% of the Fortune 500
- Distributed company
- Offers complete, cloud-based solutions for search, security, and observability
What they value
- Diversity drives our identity
- Balance great work with great life
- We need you for what you can do
- Taking care of our people is the right thing to do