VI
Senior Solution Engineer (Observability & Linux, EMEA, Remote)
Contract type
Ongoing
Work mode
Remote
Experience
Senior · 5+ years
Job description
A Senior Solution Engineer role at VictoriaMetrics, acting as the technical expert bridging the Enterprise version of the open source observability platform and customers' complex Linux-based infrastructures. The role focuses on technical discovery, solution design, and complex Proof of Concepts for strategic enterprise accounts.
At a glance
- Work mode
- Remote
What you'll do
- Partner with Enterprise Sales to lead technical discovery for largest strategic accounts, digging into the customer's current monitoring stack (metrics, logs, traces) and observability needs
- Consult with customers to analyze their infrastructure footprint (On-prem Linux, Cloud, Hybrid) and derive the most efficient, high-performance solution architecture using Enterprise capabilities
- Act as a trusted advisor on observability and instrumentation best practices, articulating the distinct value of Enterprise features (such as advanced security, multi-tenancy, and downsampling) compared to the open source offering
- Architect and demonstrate sophisticated use cases for observability
- Lead the design and execution of complex Proof of Concepts (POCs) that prove value by instrumenting real workloads, often requiring hands-on work with Linux agents or OpenTelemetry collectors
- Architect scalable deployment plans for agents/collectors across large-scale infrastructure (Kubernetes clusters, VMs, bare metal)
- Work closely with the Development team to translate customer requirements into technical specifications and provide feedback on product capabilities
- Collaborate with the dedicated Support team to ensure technical success during complex Proof of Concepts and seamless handoffs for new customers
- Collaborate with Product Management to advocate for strategic features that support the evolving landscape of cloud-native infrastructure (e.g., eBPF, WASM)
- Create advanced technical content (white papers, blog posts, sample dashboards, scripts) that establishes authority in the engineering community
What we're looking for
- 5+ years in Pre-Sales, SRE, DevOps, or Systems Engineering roles, with a proven track record of managing complex technical sales cycles
- Linux Mastery: expert in the terminal; troubleshoot CPU spikes, memory leaks, and disk I/O bottlenecks using standard Linux tools (top, strace, tcpdump, vmstat) and can teach others
- Observability DNA: deep understanding of the "Three Pillars" (Logs, Metrics, Traces) and the business value of reducing MTTR (Mean Time To Resolve)
- Problem Solving: approach troubleshooting through the lens of observability; diagnose why metrics are missing, identify high-cardinality churn, optimize slow queries, or determine why alerts are failing to trigger
- OS Internals: deep knowledge of Linux distributions (RedHat/CentOS, Ubuntu, Debian) and core concepts (Systemd, File Systems, Networking)
- Observability Tools: experience with metrics products such as Prometheus, Grafana, OpenTelemetry, ELK Stack (Elasticsearch, Logstash, Kibana), Splunk, or Datadog
- Containerization: hands-on experience with Docker and container principles
- Scripting: proficiency in Bash and at least one high-level language (Python, Go, or Ruby) for automation
- Networking: understanding of TCP/IP, DNS, HTTP/S, and Load Balancing
Nice to have
- Experience with Kubernetes (instrumenting sidecars, DaemonSets, Helm charts) at scale
- Knowledge of at least one SSO provider and authentication workflows
- Advanced proficiency with PromQL for constructing complex queries
- Familiarity with Infrastructure as Code (ArgoCD, Terraform, Ansible, SaltStack)
- Experience contributing to open-source projects
Benefits
- Competitive Base Salary
- Remote-first culture / Flexible PTO
- Passionate team members
- Startup atmosphere
Apply
About Victoria Metrics Inc
The company behind the popular open-source, high-performance time-series database and monitoring solution of the same name
We are the company behind the popular open-source, high-performance time-series database and monitoring solution of the same name: VictoriaMetrics. We've also recently introduced our open source logs management solution, VictoriaLogs as well as a new open source database for traces, VictoriaTraces. Fortune 500 companies use our products as their core observability solution.
Key facts
- Observability / time-series database software
- Fortune 500 companies use our products as their core observability solution
- Our services are used by Spotify, WIX, Grammarly, CERN and thousands others
- Our open source products have been downloaded 1B+ times to date
- Introduced open source logs management solution VictoriaLogs and open source database for traces VictoriaTraces
Partners & customers
SpotifyWIXGrammarlyCERN