Senior Solutions Architect - Japan
Level inferred from job title
Job description
A Senior Solutions Architect role at GitLab, acting as a trusted advisor to customers and prospects in Japan, explaining how GitLab's AI-powered DevSecOps platform addresses business priorities and technical requirements. The role supports technical evaluation, adoption, and expansion of GitLab usage.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Japan
- Languages
- Japanese – fluent, English – professional working proficiency
What you'll do
- Lead structured discovery to understand customer business priorities, development processes, challenges, stakeholders, and success criteria; connect proposed solutions to business value and return on investment.
- Collaborate with Account Executives on account strategies and customer action plans that move opportunities from technical evaluation to contract.
- Lead demos, workshops, proofs of concept or value, architecture design, and technical validation, including Linux-based, self-managed, and air-gapped customer environments.
- Design roadmaps for DevSecOps and artificial intelligence-enabled development across the software development lifecycle, addressing processes, roles, governance, and developer experience; plan effort and timelines for migrating CI/CD pipelines from Jenkins to GitLab.
- Resolve post-sale adoption challenges with post-sales teams and partners, and identify expansion opportunities across use cases, business units, workloads, products, and editions.
- Build relationships with developers and business and technical leaders; explain GitLab's competitive differentiation and address objections about existing tools, overlapping AI capabilities, cost, and migration effort.
- Create reusable proposals, architecture diagrams, proof-of-value plans, executive materials, technical content, and success stories; present at webinars and marketing events to support pipeline development.
- Share customer feedback and competitive insights with Product Management, Engineering, Sales, and Marketing; test GitLab, AI, DevSecOps, and cloud technologies hands-on, and mentor team members.
What we're looking for
- Experience in technical pre-sales, solutions architecture, consulting, technical sales, or a similar customer-facing role, using structured discovery, value selling, stakeholder mapping, and consensus building.
- Practical understanding of the software development lifecycle, DevSecOps, security, and cloud technologies, with experience using GitLab or comparable source control, CI/CD, and developer collaboration platforms.
- Experience leading demos, workshops, proofs of concept or value, technical proposals, or solution architecture design, and the ability to discuss deployment, security, and operations with customer technical teams.
- The ability to explain technical trade-offs and business value to developers, technical leaders, and executives, and collaborate with Account Executives on opportunity strategy, adoption, and expansion.
- Familiarity with retrieval-augmented generation and Model Context Protocol, and the ability to discuss their use in artificial intelligence-enabled development.
- The ability to mentor team members, share reusable knowledge, and give and receive feedback with empathy and respect for others' expertise.
- Fluency in Japanese and professional working proficiency in English.
Nice to have
- A background in software development, systems integration, or project or product management.
- Developer productivity, cloud-native technologies, enterprise platform governance and rollout, post-sales recommendations, consumption-based models, or creating reusable technical content.
Your team
Solutions Architect team
Part of GitLab's Sales organization; works with Sales, Product Management, Engineering, Marketing, post-sales teams, and partners across regions, collaborating asynchronously to share reusable knowledge and best practices.
Benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Apply
Direct apply at GitLab
Opens the job posting at GitLab
About GitLab
The intelligent orchestration platform for DevSecOps
GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.
Key facts
- DevSecOps software
- More than 50 million registered users
- More than 50% of the Fortune 100 trust GitLab
- All roles are remote
- Embraces AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows
What they value
- Collaboration
- Customer results
- Efficiency
- Diversity, inclusion and belonging
- Iteration
- Transparency