Senior Systems Administrator
Job description
Senior Systems Administrator on MetaMask's TechOps team, owning and improving the cloud, SaaS and MDM infrastructure that a globally distributed workforce depends on. The role combines day-to-day IT administration and employee support with large-scale infrastructure and security initiatives.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote
- Pay
- USD 138,745 – 202,336 / year
What you'll do
- Ticket management and remote support
- Hardware and software support
- Networking
- Videoconferencing (both digital and physical)
- Onboarding and offboarding tasks for new hires and departing employees
- Procuring and shipping equipment to remote employees across the EU
- General technical assistance
- Execution of large-scale technical projects and company-wide technology initiatives
- Work as part of the team responsible for the administration, performance, and reliability of cloud infrastructure across multiple environments, including Okta, Google Workspace, Slack, Zoom and Atlassian
- Manage and evolve hybrid systems, ensuring seamless integration with cloud workloads
- Administer and optimise the SaaS and MDM tooling stack that supports a globally distributed workforce
- Lead incident response for critical systems, including root cause analysis and post-incident review
- Build and maintain automation to reduce manual overhead and improve system observability
- Define and enforce security and access control policies across platforms
- Partner with the Security teams to support compliance requirements
- Contribute to technical documentation and runbooks that raise team-wide operational standards
What we're looking for
- 5+ years in systems administration or infrastructure engineering roles
- Strong working knowledge of cloud infrastructure environments
- Experience administering enterprise SaaS platforms and MDM solutions (e.g. Jumpcloud, Okta)
- Solid understanding of networking fundamentals, identity management, and access control
- Track record of operating autonomously and making sound technical decisions under pressure
- Clear communicator — able to translate technical complexity for non-technical stakeholders
Nice to have
- Experience in a web3, fintech, or high-growth tech environment
- Exposure to security frameworks or compliance programmes (SOC2, ISO 27001)
- Experience supporting globally distributed, fully remote teams
- Experience across at least two major cloud providers (AWS, GCP, Azure)
Your team
TechOps
Keeps MetaMask's infrastructure running reliably, securely, and at scale; the main IT point of contact for employees.
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About Consensys
Open Money.
MetaMask is the most trusted self-custodial financial platform on the internet, with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume. It is building the operating system for your money: one place to hold, move, grow, and use anything you own.
Mission
Rebuilding how money works with open, portable, agentic money owned by the user.
Key facts
- Web3 / blockchain
- MetaMask has 100M+ downloads
- Users in ~190 countries
- Trillions in cumulative transaction volume
- Remote-first, global team
What they value
- Diversity of backgrounds, talents, skills, and experiences
- Decentralized technologies that empower people and communities