M
Site Reliability Engineer Internship
Metasys
Contract type
One-time
Work mode
Remote
Experience
Junior / entry level · Not stated
Level inferred from job title
Job description
A 3-month remote internship as a Site Reliability Engineer responsible for the stability, performance, and scalability of an integrated supply chain e-commerce platform, including storefront, WMS/OMS SaaS tools, and AI agent services.
At a glance
- Employment
- Internship
- Work mode
- Remote
What you'll do
- Define, implement, and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for core business processes and all application layers; manage the platform's overall Service Level Agreement (SLA)
- Architect, maintain, and optimize the observability stack (Prometheus, Grafana, Loki, Tempo, OpenTelemetry)
- Develop high-fidelity alerting and ensure distributed tracing across the NestJS modular monolith and associated data stores (PostgreSQL, Redis)
- Own the incident response workflow, ensuring rapid triage, mitigation, and root cause analysis
- Conduct thorough post-incident reviews to drive continuous improvement and eliminate recurring toil
- Optimize auto-scaling policies for all services running on Docker containers
- Conduct capacity planning based on business projections, especially for peak e-commerce and manufacturing load
- Design, implement, and regularly test Disaster Recovery procedures, including backup and restoration workflows for PostgreSQL 15 using tools like pgBackRest
- Eliminate operational toil through automation, managing infrastructure-as-code (Terraform) and CI/CD pipelines (Makefile)
- Implement specialized monitoring and logging for AI agent services, ensuring LLM integrations and multi-agent systems meet defined performance and availability SLOs
- Efficiently manage resource allocation for computationally intensive AI workloads to maintain platform stability and cost-efficiency
What we're looking for
- Deep experience in cloud operations, observability, and infrastructure automation
- Observability Stack: Prometheus, Grafana, Loki, Tempo, OpenTelemetry (mandatory)
- Infrastructure & Platform: Terraform, Docker, Traefik, Oracle Cloud Free VMs (or equivalent public cloud)
- Data & Resilience: PostgreSQL (deep knowledge), Redis, pgBackRest
- Strong scripting skills (Python/Bash) and experience with CI/CD tools and Makefile
- Expert knowledge of SRE principles, toil reduction, and error budgeting