SL
Small Business Success Coach (silv=r™ Expert)
Silver Lining
Contract type
Ongoing
Work mode
Remote
Experience
3 years
Job description
A silv=r™ Expert supports small-business owners ("Silvers") in implementing their Silver Lining Action Plans, helping them stay accountable to agreed actions and work toward their sales goals. The role combines proactive support calls, onboarding, follow-up, and record-keeping within an interchangeable team.
At a glance
- Work mode
- Remote
- Languages
- Spanish, Arabic
What you'll do
- Support Silvers to implement their Silver Lining Action Plans
- Help Silvers stay accountable to agreed actions and work towards their sales goals
- Conduct proactive support calls
- Onboard Silvers and support plan implementation
- Identify risks or disengagement
- Collaborate as part of an interchangeable team
What we're looking for
- Build trust and understand the real barriers facing small-business owners
- Clear, persuasive communication
- Balance empathy with challenge
- Create momentum through consistent follow-up
- Keep accurate records
Nice to have
- Speakers of Spanish, an Asian language, or Arabic
Your team
interchangeable team