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Sr Human Resources Associate, Shared Service Centre
Contract type
One-time
Work mode
Remote
Experience
Mid-level · 2+ years
Job description
A Senior Human Resource Associate role within G-P's Regional Shared Service Centre, supporting the professionals engaged on behalf of clients across EMEA. The position is a 9-month fixed term contract covering HR operations, payroll support and benefits administration.
At a glance
- Employment
- Temporary · Employee (employment agreement)
- Work mode
- Remote
- Languages
- English – fluent
What you'll do
- Support key employee life cycle processes such as onboarding of new professionals, professionals' data management, absence management, visa renewals, transfers, offboarding of professionals
- Prepare HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrollment documentation, payroll enrollment documentation, country-specific onboarding guides, employment certificates, certification of termination
- Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc.
- Benefits administration on behalf of customers & professionals including collaboration with broker/insurer for professionals' benefits enrollments
- Provide payroll data, including time and expense details, to support payroll administration, working in close coordination with the payroll team and Local Payroll Provider
- Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals
- Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date
- Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, and other means of communication)
- Ensure service excellence by following and committing to the established SLAs and SOPs
- Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, local payroll providers, pension providers ensuring strong collaboration and seamless coordination including internal teams in GP
- First point of contact for professionals & customers during the onboarding and offboarding process
What we're looking for
- 2-5 years of HR operations experience (SSC experience desirable)
- Detailed knowledge of HR Procedures and policies
- Experience working within a Shared Services
- Basic knowledge of labor legislation throughout the EMEA region
- Excellent customer service skills
- Proficient in both written and verbal English with the ability to articulate clearly and effectively in various communication settings
- Literacy with MS Office
- Possess a proactive 'test-and-learn' mindset; capable of quickly mastering and deploying new AI features and platforms due to the fast pace environment
- Demonstrated AI literacy with the ability to integrate generative AI tools (e.g., Gemini, Notebook LM) into daily workflows to increase efficiency and output quality
- Resourceful, problem-solving abilities with a focus on identifying and/or resolving issues effectively
- Experience in stakeholder management, including building positive relationships with both internal and external stakeholders
- Demonstrating strong self-motivation, attention to detail, and time management skills
- Ability to work in an international team composed of team members in different locations and from different cultures and backgrounds
- Flexibility to accommodate different time zones based on customer and professional needs
Nice to have
- Knowledge and experience in handling offboardings will be an added advantage
Your team
Regional Shared Service Centre
Benefits
- Generous paid parental leave
- Flexible time off
- Spending accounts
- Medical insurance
- Dental insurance
- Vision insurance
- Sabbatical after 5 years and more
Apply
About G-P
Global Made Possible
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. G-P assists organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
Mission
Breaking down barriers to global business and creating opportunities for everyone, everywhere.
Key facts
- SaaS-based Global Employment Platform
- Enables clients to expand into over 180 countries
- Diverse, remote-first teams
- Assists organizations in building global teams in days, not months
What they value
- Opportunity Made Possible