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Staff Fraud Strategy Analyst
Contract type
Ongoing
Work mode
Hybrid · London, United Kingdom
Experience
Lead / principal · Not stated
Level inferred from job title
Job description
Staff Fraud Strategy Analyst at Relay, a parcel delivery company, owning Partner Excellence decisions end to end: deciding which signals count, what evidence the network runs on, and which fixes belong in product, policy or training. The role sits in a data team of about 30 across analytics, operational research and data science.
At a glance
- Work mode
- Hybrid · London, United Kingdom
What you'll do
- Decide which Partner Excellence problems are real and which only look real, before anyone builds a fix.
- Design how Partner Excellence decides: which signals count, what evidence the network runs on, and what good looks like.
- Tell the squad lead what to change and what to stop, and get a decision.
- Build the thing that decides: data applications, monitors and alerts, not decks, using Claude and agents to ship your own tools.
- Go and look when the data and the street disagree: the sort centre, the van, the shop.
- Get the missing data built, and prove which fixes worked.
What we're looking for
- Have owned fraud, risk or trust decisions end to end: turned investigations into rules, standards or interventions, and owned their number, such as the false positive rate you were held to, rather than building the model.
- Have run investigations in fraud, risk, financial crime or trust and safety, and decided whether a signal was real or noise.
- Have seen their work acted on: a leader changed a plan, a team adopted your method, or engineers built what you asked for.
- Have worked somewhere with enough volume for a false positive rate to mean something, where your rules ran live and something happened when they were wrong.
- Have got records created by teams who didn't report to you, and know how long it takes.
- Are hands-on and fluent in SQL, with or without AI, and would rather ship a working answer this week than a perfect one next quarter.
- No logistics experience needed, just the appetite to learn a physical operation fast.
Apply
About Relay
Free commerce from friction
Relay is a parcel delivery company that delivers 400,000 parcels a day through independent partners: van drivers who choose their own shifts, local shops that hold parcels, and couriers who take them to the door. It went from 3,000 parcels a day in London to 400,000 across the UK in under three years.
Mission
To free commerce from friction
Key facts
- ~160 people
- Logistics
- Backed by Europe's largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M)
- ~160 people, around half in engineering, product and data
- 45+ advanced degrees across computer science, mathematics and operations research
- Delivers 400,000 parcels a day across the UK
- Went from 3,000 parcels a day in London to 400,000 across the UK in under three years
- Data team of about 30 across analytics, operational research and data science
What they value
- Aim with Precision
- Play to Win
- 1% Better Every Day
- All In, All the Time
- People-Powered Greatness
- Grow the Whole Pie