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Staff Quality Engineer - India
Contract type
Ongoing
Work mode
Remote · India
Experience
Senior · 8+ years
Job description
Staff / Principal Quality Engineer (Pillar Lead) on JumpCloud's Engineering team in India, acting as the primary quality coordinator and strategic anchor for one core product pillar. The role is an 'Internal Product Manager for Quality' aligning quality initiatives with Pillar OKRs and guiding test strategy.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · India
- Languages
- English – fluent
What you'll do
- Serve as the local expert and ultimate technical authority for your Pillar's test processes, feature interactions, and quality standards
- Engage early in the SDLC, contributing significantly to refinement, planning meetings, and RFC/Design reviews
- Challenge Product Managers and Engineering Leads to consider testability, competitive edge, and integration risks before a single line of code is written
- Review and influence Pillar OKRs (e.g., engineering velocity, reliability) to identify partnership opportunities where QE tactics directly drive business objectives
- Take accountability for the quality of your Pillar by proactively identifying weak spots, automation blockers, and resource gaps, and aggressively escalating these to leadership to request support
- Represent your Pillar in the Cross-Module Leadership Team to coordinate cross-team impacts, share industry-leading practices, and align on standardized test plans and tooling across all pillars
- Architect and lead non-functional testing strategies across the pillar, explicitly championing performance, load, and scale testing to ensure the platform reliably handles enterprise-level concurrency and data volumes
- Drive AI Adoption & Standardization: Champion the use of AI in the testing lifecycle; collaborate with the Internal Tools (Autobots) team to contribute to, adopt, and standardize common AI-based testing solutions across your pillar (e.g., leveraging AI for test script generation, intelligent failure triage, and pipeline optimization)
- Champion the philosophy that quality is a shared engineering goal, ensuring development teams are equally accountable for automation maintenance and preventing the anti-pattern of 'throwing it over the wall to QA'
- Intelligently allocate QE efforts within your Pillar, prioritizing high-value user journeys and guiding your team to swarm on the most critical initiatives
- Contribute test code, audit Developer Unit/Integration tests for coverage gaps, and actively write complex End-to-End (E2E) automation scripts alongside your team
- Establish and enforce best practices for unit and functional testing frameworks to ensure comprehensive component and flow validation
- Develop and execute strategies to consistently augment unit, functional, and acceptance test coverage across the pillar, tying coverage goals directly to release quality gates
- Partner closely with your Pillar's dedicated Automation Enablement engineer to ensure framework gaps are closed and flaky tests are managed urgently
- Act as a strong mentor and teacher of nuanced testing principles to both Feature QEs and Developers, empowering others to do the work while continuing to deliver impact yourself
What we're looking for
- 8–12+ years of experience in Quality Engineering, Software Development in Test, or a related field, with a proven track record of leading quality initiatives across multiple teams
- Deep expertise in multiple technical disciplines, programming languages (Python, Pytest, Playwright and Typescript preferred), test tools, and automation frameworks
- Proven experience defining and executing performance, scale, and load testing strategies for complex distributed systems
- Demonstrated ability to evaluate 'build vs. buy' decisions and develop entirely new implementations of industry solutions
- Strong strategic problem-solving perspective, with the ability to balance release risk vs. schedule to maximize test execution without sacrificing the speed of delivery
- High EQ and emotional maturity; an active listener who accepts feedback willingly, seeks opposing points of view, and prioritizes the best solution over being right
- Proactive and humble ownership, with a focus on raising the visibility of your team's work, sharing credit, and asking for help when facing insurmountable risks
- Excellent communication and influence skills, capable of representing the engineering organization internally and externally
- A collaborative, team-oriented mindset with the ability to unblock teams and coordinate actions across the organization
- You must be located in and authorized to work in the country noted in the job description
- Fluent in English (speak and write)
- Commit to being ready and able to respond during assigned on-call shifts
Nice to have
- Practical experience leveraging Generative AI or LLMs in the software testing lifecycle, or actively contributing to AI-driven test frameworks and internal AI tooling
- Deep domain expertise in areas relevant to the Pillar
- Experience driving large-scale organizational transformations or shifts in quality methodologies
- Prior experience in dynamic, fast-paced startup environments
- Experience with API and web app UI test automation tools like Gherkin, Cypress, or similar
- Experience deploying, installing, and configuring applications on cloud-based servers (AWS experience is a plus)
Your team
Engineering
Engineering team; role serves as primary quality coordinator and strategic anchor for one of JumpCloud's core product pillars
How to get hired
- 1Interview and any additional screening process will take place primarily in English
Apply
Direct apply at JumpCloud
Opens the job posting at JumpCloud
About JumpCloud
Intelligent, Secure IT.
JumpCloud is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.
Mission
To secure the modern workforce by consolidating identity, device, and access management, providing intelligent, secure IT that scales from human users to autonomous AI agents.
Key facts
- IT management software / SaaS
- Teams in 15+ countries around the world
- Conducts internal business in English
- Remote First company
- One of three core values is 'Build Connections'
What they value
- Build Connections