Staff Software Engineer, Field Engineering
Level inferred from job title
Job description
Field Engineer (one of the first in a new Field Engineering team) at Nuitée, working across a complex travel marketplace to diagnose and fix performance issues for the company's largest enterprise accounts. The role partners closely with Account Management to improve pricing, availability, and booking systems and to turn account-specific fixes into reusable platform capabilities.
At a glance
- Employment
- Full-time
- Work mode
- Remote · Europe
What you'll do
- Work across a complex travel marketplace, from pricing and inventory to hotel mapping and booking systems
- Identify what's limiting performance, decide what needs improving, ship the changes yourself, and see the impact on bookings, market share, and margin
- Work closely with Account Management to tackle the technical challenges behind the growth of the largest enterprise accounts
- Optimise pricing to win more hotel bookings without sacrificing margin
- Improve availability across thousands of properties
- Build better recovery mechanisms for failed bookings
- Follow problems across the platform rather than staying within one service
- Turn solutions that work into reusable capabilities across Nuitée
- Help develop the Field Engineering playbook, share fixes, and turn repeatable solutions into product capabilities
What we're looking for
- Deeply hands-on, Staff-level software engineer with a track record of building complex production systems
- Can trace problems across backend services, APIs, data flows, and external dependencies, then implement solutions yourself
- Understand how technical decisions affect customers, product performance, and commercial outcomes
- Have taken ambiguous engineering problems from diagnosis through production and measured the impact
- Explain complex technical topics clearly and work well with Product and commercial teams
- Comfortable with ambiguity, going deep into difficult problems, and being accountable for what your work delivers
Nice to have
- Experience with marketplaces, pricing, transactional platforms, or complex API products
- Go experience
- Travel industry experience
Your team
Field Engineering
A new team working closely with Account Management on the technical challenges behind the growth of Nuitée's largest enterprise accounts
Benefits
- Meaningful equity
- Remote in Europe, or hybrid in Barcelona, Dublin, London, or Palma
How to get hired
- 1Apply with your LinkedIn profile or CV; the process is straightforward and typically takes ~3 weeks
Apply
About Nuitée
The API backbone for the global travel industry
Nuitée builds API-first infrastructure for the global travel industry, enabling seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses. Its platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology.
Mission
Transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think "Stripe for Travel."
Key facts
- 2017
- Travel technology / B2B travel infrastructure
- Founded in 2017
- Teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca
- Grown 10x since 2022
- Was profitable before raising a $48M Series A led by Accel
- Backed by leading VCs and world-class investors including leaders from Stripe and Shopify
- Tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market
Partners & customers