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Strategic Account Executive
Contract type
Ongoing
Work mode
Remote · United Kingdom, Ireland
Experience
Senior · 5+ years
Job description
Strategic Account Executive responsible for selling Twilio's communications products into high-value prospects and customers across EMEA, with a focus on Northern Europe. The role centres on growing revenue and share of wallet within a set of fast-growing accounts through cross-sell, up-sell and sourcing net new opportunities.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · United Kingdom, Ireland
What you'll do
- Servicing the fastest growing customers in the region.
- Growing our revenue and share of wallet within your key account list.
- Opening doors to the purchase of Twilio's products and services - including voice, messaging, email, contact centre, account security software.
- Maintaining the highest levels of customer satisfaction.
- Create pricing proposals, negotiating terms and managing the contract process.
- Selling solutions to a technical and business audience.
- Building trust and mutual respect with technical customers and peers.
- Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
- Balancing challenging priorities and handling multiple projects/deals at the same time.
What we're looking for
- 5+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
- History of working with accounts ranging from large multinational enterprise customers to Digital Natives.
- Experience building and maintaining relationships up to C-suite.
- Demonstrated success by achieving quota on a consistent basis.
- Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base.
- A solid understanding of financial reporting within a direct customer base - Revenue tracking
- Experience selling both to a business and technical stakeholders.
Nice to have
- Experience and understanding of working in the communications market is preferable. Have sold or worked with Messaging, Voice, Email, Contact Centre, Account Security Verification. Or have prior experience in a traditional telecommunications environment/business.
- Curious networker
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
Apply
About Twilio
Shaping the future of communications
Twilio delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide to craft personalized customer experiences. It is a remote-first company with a strong culture of connection and global inclusion.
Key facts
- Remote-first work
- Strong culture of connection and global inclusion
- Uses Artificial Intelligence (AI) to help make the hiring process efficient
- Every hiring decision is made by real Twilions
- Approximately 25% travel anticipated for this role
What they value
- Twilio Magic