Strategic Partner Account Manager DACH
Job description
Partner Account Manager for Aircall's DACH Partnerships team, based in the Paris office, responsible for growing pipeline and revenue through channel partners and agencies in the DACH region.
At a glance
- Work mode
- Remote · Paris, France
- Languages
- German – native, English – fluent
What you'll do
- Identify, recruit, and onboard new Channel Partners (or System Integrators) that align with strategic objectives and target markets
- Develop and implement effective partner onboarding programs to ensure rapid ramp-up and productivity
- Educate partners on Aircall's products, services, value proposition, and sales processes
- Build and maintain strong, long-lasting relationships with key stakeholders within partner organizations
- Serve as the primary point of contact for assigned partners, addressing their needs, challenges, and opportunities
- Conduct regular business reviews with partners to assess performance, identify areas for improvement, and develop joint action plans
- Develop and execute joint business plans with partners to achieve mutually agreed-upon revenue targets
- Provide ongoing sales enablement, training, and support to partners, including product updates, competitive intelligence, and sales collateral
- Collaborate with internal sales teams to ensure seamless hand-off and co-selling opportunities with partners
- Track and report on partner performance metrics, including pipeline, closed deals, and revenue attribution
- Accurately forecast partner sales and contribute to overall company revenue projections
- Provide regular reports on partner performance, activities, and market insights to management
- Contribute to the ongoing development and refinement of the channel partner program, including policies, incentives, and marketing initiatives
- Work cross-functionally with Marketing, Product, and GTM teams to support partner needs and program enhancements
- Stay informed about industry trends, competitive landscape, and best practices in channel management
What we're looking for
- Native German language, English fluent
- At least 2-3 years of experience, ideally in partnership development, in a competitive, data-driven environment
- Strong understanding of SaaS business models and an interest in technology
- Analytical and strategic thinking abilities, KPI driven approach
- Excellent communication, negotiation, and interpersonal skills
- Bachelor's degree in Business, Sales, Marketing, or a related field
Your team
DACH Partnerships team
Benefits
- Key moment to join Aircall in terms of growth and opportunities
- Work-life balance is important at Aircall
- Fast-learning environment, entrepreneurial and strong team spirit
- 45+ Nationalities: cosmopolite & multi-cultural mindset
- Competitive salary package & benefits
Apply
About Aircall
AI-powered customer communications platform
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. Its AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance. Aircall is headquartered in Paris, with a North American HQ in Seattle and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City.
Mission
Redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace
Key facts
- Paris, France
- Customer communications software
- Used by 22,000+ companies worldwide
- Unicorn
- European HQ in Paris, North American HQ in Seattle
- Teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City
- 45+ nationalities
- Backed by world-class investors
What they value
- Customer-obsessed
- Data-driven
- Ownership
- Continuous learning
- Thoughtful speed
- Diversity, equity and inclusion