Strategic Partnership Manager
Job description
The Strategic Partnership Manager manages and grows a portfolio of strategic partner relationships (fleet payment providers, channel partners, technology partners) to expand 7-Eleven's Commercial Fleet programs and drive commercial fuel volume. The role is the primary liaison between 7-Eleven and assigned partners.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote
- Pay
- USD 70,000 – 107,500 / year
What you'll do
- Manage a portfolio of strategic fleet payment, transportation, technology, and channel partner relationships.
- Serve as the primary point of contact for assigned partners, developing trusted relationships with key stakeholders and executive decisionmakers.
- Develop and execute account plans that support fuel volume growth, network utilization, partner engagement, and program expansion.
- Conduct recurring business reviews with partners to evaluate performance, review key metrics, identify opportunities, and align on future growth initiatives.
- Analyze partner performance data, fuel volume trends, program utilization, and customer activity to provide actionable recommendations.
- Act as the voice of assigned partners by communicating market feedback, competitive insights, customer needs, and growth opportunities to internal stakeholders.
- Collaborate with Operations, Marketing, Finance, Product, Technology, Customer Service, Credit, and other cross-functional teams to ensure successful execution of partner initiatives.
- Support the development, implementation, and execution of strategic programs that enhance the value proposition of the fleet portfolio.
- Identify opportunities to increase network participation, fuel gallons, share of wallet, and overall partner performance.
- Assist with contract renewals, business negotiations, program enhancements, and new partnership opportunities.
- Research and resolve partner concerns through effective coordination with internal and external business partners.
- Maintain accurate account records, sales activity, business opportunities, and partnership developments within Salesforce or similar CRM platforms.
- Monitor industry trends, competitive offerings, fleet payment innovations, and emerging technologies impacting the transportation and fuel industries.
- Represent 7-Eleven fleet programs at industry trade shows, conferences, partner meetings, and customer events.
- Support special projects and strategic business initiatives as assigned.
What we're looking for
- 3-7+ years of experience in account management, business development, sales, partnership management, or related customer-facing roles.
- Experience managing B2B customer, partner, or vendor relationships.
- Demonstrated success identifying growth opportunities and building long-term business relationships.
- Experience presenting business performance results and recommendations to customers, partners, and internal stakeholders.
- Strong relationship-building and stakeholder management skills.
- Excellent verbal, written, presentation, and communication skills.
- Ability to influence and collaborate across multiple teams and organizational levels.
- Strong analytical mindset with the ability to interpret business performance metrics and uncover growth opportunities.
- Effective problem-solving and decision-making capabilities.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Ability to work independently while maintaining strong communication and collaboration across remote teams.
- Experience developing business recommendations based on data and market insights.
- Proficiency in Microsoft Office Suite, Salesforce, and virtual collaboration tools.
- Must be willing to travel up to 30%
Nice to have
- Experience working within transportation, trucking, fleet payments, fuel retail, logistics, financial services, or related industries preferred.
- Experience utilizing Salesforce or similar CRM platforms preferred.
Your team
Commercial Fleet team
Manages a diverse portfolio of fleet payment providers, channel partners, and strategic programs designed to drive commercial fuel volume across more than 8,000 retail fueling locations nationwide; also supports the growth of the 7FLEET Diesel Network.
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About 7-Eleven Inc
An iconic family of brands
7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day.
Key facts
- Convenience retail
- Over 86,000 locations, surpassing every retailer in the world
- Commercial Fleet programs drive commercial fuel volume across more than 8,000 retail fueling locations nationwide
- Supports the growth of the 7FLEET Diesel Network
