Technical Account Manager (m/w/d) B2B MCPTT / Mobilfunk
Job description
Technical consultant and customer project manager for mission-critical push-to-talk (MCPTT) and mobile communications solutions, supporting business customers from presales through onboarding and operation.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid · Cologne, Germany
- Languages
- German – fluent, English – good
What you'll do
- Advise and support business customers holistically on technical challenges in mission-critical voice communication (MCPTT) and mobile communications.
- Act as first technical contact and manage customer projects from presales consulting through technical onboarding and piloting to stable commissioning and expansion.
- Support sales in presales through technical consulting, solution design and customer presentations.
- Handle customer technical questions and carry out structured fault analysis and sustainable problem solving in testing and live operation.
- Work closely with sales, customer service, product management and technical departments.
- Feed customer requirements in a structured way into the further development of products and services.
What we're looking for
- Solid experience in Mission Critical Push to Talk (MCPTT).
- Very good knowledge of modern mobile communications technologies and end-to-end applications.
- Good understanding of critical operations and emergency communication.
- Experience advising on complex technical ICT solutions in a B2B environment.
- Analytical, structured and solution-oriented way of working.
- Strong communication and presentation skills.
- Experience in project management and confidence working in project-oriented structures.
- Very good German and good written and spoken English.
- Completed degree or vocational training, e.g. in electrical, communications or information technology, or comparable qualification, plus several years of relevant professional experience.
Benefits
Excellent regional and supra-regional transport connections and free employee parking, including third-party paid e-charging stations.
- Permanent employment contract.
- Attractive compensation package including a monthly tax- and social-security-free travel allowance of €50.00.
- Company pension scheme with 20% employer contribution.
- Individual development opportunities and regular training.
- Collegial environment, short decision paths and open communication.
- Varied range of tasks and independent working.
- Flexible working hours and the option of mobile working.
- Modern office with height-adjustable desks, air conditioning and barrier-free premises.
- Technical equipment (notebook, docking station, monitor, mobile phone).
Apply
About prettyTELCO GmbH
What sets prettyTELCO apart from other recruitment agencies is our focus on placing people who are not only professionally qualified but also a perfect human fit for the company.
We take time to get to know both companies and candidates in order to understand their wishes and requirements precisely, because people are at the centre for us.
Mission
We work throughout Germany within the telecommunications industry and place great value on a personal approach.
Key facts
- Works throughout Germany within the telecommunications industry.
- People are at the centre – nobody is just a number.
What they value
- Personal approach.
- People at the centre.