Telco Field Engineering Director
Level inferred from job title
Job description
A Telco Field Engineering Director at Canonical leads the worldwide Telco Field Engineering business, driving presales and delivery strategy for telco customers and managing teams of cloud solutions architects across regions. The role is home based and involves hands-on technical presales alongside leading and developing engineering managers and teams.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · EMEA
- Languages
- English – fluent
What you'll do
- Lead and develop managers and teams of Field engineers in the areas of Presales and Professional Services
- Solve customer problems by promoting our technologies and being a trusted advisor
- Work remotely in a single major time zone
- Coach, mentor, and offer career development feedback
- Identify and measure team health indicators
- Implement disciplined engineering processes
- Represent your team and product to stakeholders, partners, and customers
- Develop and evangelise great engineering and organisational practices
- Plan and manage progress on agreed goals and projects
- Be an active part of the leadership team, collaborating with other leaders
- Actively participate in technical presales to help the department achieve quarterly goals
What we're looking for
- A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc
- Familiarity with telco architecture and industry standards
- Working knowledge of at least one of the following domains: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS
- Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
- Practical knowledge of Linux and networking
- Experience in technical presales
- You are a dynamic person who loves to jump in new projects and interact with people
- Excellent verbal and written communication skills in English
- Passion and a track record of developing and growing people
- Experience in leading, coaching and mentoring engineers and managers
- Organised and able to ensure your team delivers timely, high quality results
- An exceptional academic track record from high school and, preferably, university as well
- Willingness to travel up to 25% of the time
Nice to have
- Second language - Spanish or French preferred
- Python knowledge
- Experience collaborating with external partners
- Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
- Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments, such as network optimization, predictive maintenance, unified communication, and customer experience improvement
- Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus
Your team
Telco Field Engineering
The Field Engineering department is Canonical's team of cloud solutions architects working directly with customers, designing private and public cloud solutions. Within Field Engineering there are multiple focused teams: the Cloud/DC team, the Alliances/Partners team, the IoT team, and the Telco team. The Telco department is composed of three regional teams (APAC, EMEA and AMER).
Benefits
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues from your team and others
- Priority Pass for travel and travel upgrades for long haul company events
- Performance-driven annual bonus
Apply
Direct apply at Canonical
Opens the job posting at Canonical
About Canonical
The company that publishes Ubuntu
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. Canonical has been a remote-first company since its inception in 2004.
Mission
To make open source easier, more reliable and more secure for deployment and development; to be the provider of 'most software to most companies'.
Key facts
- 2004
- Open source software
- Publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud
- Remote-first company since its inception in 2004
- Recruits on a global basis and sets a very high standard for people joining the company
What they value
- Excellence
- Open source
- Fairness globally