Telco Network Quality Manager
Job description
Owns the end-to-end performance and reliability of Holafly's global core mobile network, defining and executing the network quality roadmap across 200+ destinations. Leads monitoring, automation and partner SLA audits to ensure continuous high-speed connectivity for international travellers.
At a glance
- Work mode
- Remote · Europe
- Languages
- Spanish
What you'll do
- Define and execute the network quality roadmap to establish market-leading performance benchmarks across 200+ global destinations
- Implement advanced monitoring systems to track critical GTP, LTE, and 5G metrics, proactively stopping service degradation before it impacts users
- Collaborate with Strategy teams to integrate AI-powered diagnostics and self-healing infrastructure that automatically resolves traffic anomalies
- Conduct continuous technical audits across international MNO, MVNE, and IPX interconnects to ensure strict adherence to core SLAs
- Translate complex signaling telemetry into clear technical priorities, mentoring a high-performing operations team toward operational excellence
What we're looking for
- 12+ years in mobile network architecture across MNO, MVNO, or MVNE environments, with proven leadership experience
- Deep core network mastery across EPC and 5GC architectures (MME, PGW, AMF, UPF) and roaming protocols (S6a, GTP-C/U, Diameter)
- Hands-on expertise in capacity engineering and telemetry analysis tools like Wireshark, Prometheus, or Grafana
- Track record with virtualized core platforms and cloud-native mobile ecosystem integrations
- Exceptional technical communication with a natural ability to connect high-level business goals to network execution
Nice to have
- Hands-on experience with eSIM architecture (GSMA RSP standards, SM-DP+) or cloud deployment (Kubernetes, AWS/GCP)
- Professional fluency in Spanish for seamless vendor collaboration
Benefits
Growth & Innovation: Opportunity to lead 5G transformation and cloud-native telecom architecture at a fast-scaling tech enterprise
- 100% Remote & Flexible Culture: Work from anywhere with a high level of trust and ownership in Europe
- Global Scale & Impact: Directly shape the connectivity experience for millions of international travelers worldwide
- Competitive Package: Benchmark-aligned salary, performance bonuses, health coverage, and professional learning stipends
Apply
About Holafly
Revolutionising how businesses and travellers connect to the internet abroad
Holafly is a high-growth scale-up revolutionising how businesses and travellers connect to the internet abroad. Since 2018, we've empowered travellers in over 200 destinations worldwide with secure and reliable eSIM solutions. With a team of 500+ professionals across multiple countries, we are scaling globally to support travellers with seamless, unlimited data connectivity.
Mission
Enabling freedom and peace of mind, ensuring users stay connected from the second they land, wherever their journey takes them
Key facts
- 500+ professionals
- 2018
- eSIM solutions / travel connectivity
- Empowered travellers in over 200 destinations worldwide with secure and reliable eSIM solutions
- Team of 500+ professionals across multiple countries
- Scaling globally to support travellers with seamless, unlimited data connectivity