Tolle Kundenbetreuer/in (m/w/d) Stelle ab 01.12.2026 im zentralen, stylischen Büro.

Contract type
Part-time
Work mode
On-site · Berlin, Germany
Experience
3 years

Job description

Customer support role at a Berlin web design agency, handling new and existing clients by phone and email.

At a glance

Employment
Part-time · Employee (employment agreement)
Work mode
On-site · Berlin, Germany
Languages
German

What you'll do

  • Handle new and existing customers by phone and email
  • Call customers and answer emails
  • Take care of organizational matters in the office
  • Write quotes
  • Work closely with the two founders and the web designers

What we're looking for

  • Previous experience working in an agency or an office
  • Ideally already worked as a customer support representative and/or completed commercial training or studies
  • Stay calm in customer interactions
  • Respond friendly to urgent matters
  • Find solutions proactively
  • Enjoy varied tasks and going the extra mile for the customer

Benefits

  • High-quality work equipment
  • Stylish new attic office with air conditioning and rest areas
  • Espresso machine for coffee lovers
  • Very good pay with real advancement opportunities
  • Further training opportunities, via courses or the in-house library
  • Monthly additional bonuses or expenses possible
  • BVG monthly ticket possible
  • Free fruit and drinks
  • Flexible working hours
  • Subsidy for company pension scheme

How to get hired

  1. 1Apply with CV and cover letter; the company responds the same day

Apply

About Space Rocket

Young and growing web design agency in Berlin

Berlin agency building its dream team, with established and optimized processes and a broad client portfolio.

Mission

Take Space Rocket to the next level and develop personally along the way

Key facts

  • Berlin, Germany
  • Founders come from the start-up sector
  • Flat hierarchies and advancement opportunities
  • Broad client portfolio with varied projects

What they value

  • Motivating and goal-oriented working atmosphere
  • Give employees a lot and get a lot back
  • No empty promises, closeness to the team, flat hierarchies