Trust Communications
Job description
Communications role at Lovable owning the company's trust, safety, and security narrative, including incident communications and media relationships.
At a glance
- Work mode
- Remote
What you'll do
- Build and own Lovable's trust narrative in earned, new, and owned media, proactively telling the story of how we think about security, privacy, and safety
- Shape the stories that highlight our commitments and ensure we show up in the conversations where trust in AI platforms is being decided
- Develop and own the spokesperson platforms for our CISO and other senior leaders who speak on our trust efforts, identifying and preparing them for on-stage and media opportunities
- Own incident communications end to end, ensuring clear and swift communications for media, customers, and employees
- Build and run the incident comms playbook that lets us move faster each time
- Build relationships with relevant media and creators who matter most in telling our trust story
What we're looking for
- Proven comms experience across a variety of trust-related topics, from AI safety to security
- Worked on or alongside security, privacy, or trust and safety teams
- Been the incident comms lead more than once, and probably written a playbook along the way
- Strong media relationships in the tech and AI ecosystem: security and trust reporters, analysts, policy-adjacent media, perhaps even researchers
- Willing to understand how a platform like ours works well enough to describe an incident accurately and explain a safety decision without hand-waving
- Writing that is precise, human, and accessible, even when the subject matter is complex or the situation is sensitive
- Calm, hands-on, and low-ego; able to draft statements, build the media list, prep the spokesperson, and coordinate across teams yourself
- 6+ years of experience in communications, with significant time spent on trust and safety, security, or incident communications at a technology company
Your team
Lovable Comms
Joining Lovable Comms means you're deeply curious, data-driven, and not extremely precious about role boundaries.
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About Lovable
Lovable is a platform for building software. Over 70 million projects have been built on the platform and hundreds of thousands of people pay for it. The product handles real infrastructure, not only prototypes: authentication, databases, payments, and deployment. Lovable is a European company with a global audience, with its home turf in Stockholm.
Mission
We exist for the people with ideas who were locked out of software creation until now.
Key facts
- Stockholm
- Over 70 million projects have been built on the platform
- Hundreds of thousands of people pay for it
- The product handles real infrastructure: authentication, databases, payments, and deployment
- Lovable is a European company with a global audience
- Home turf in Stockholm