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Versicherungskaufmann / Versicherungskauffrau (m/w/d)

Ralph
Contract type
Ongoing
Work mode
Hybrid · 2 days/week in office · Berlin, Germany
Experience
Senior · 5+ years

Job description

Lead the claims department of an insurance brokerage, handling building insurance claims for owners' associations and property managers, working closely with the Head of Insurance.

At a glance

Employment
Full-time · Employee (employment agreement)
Work mode
Hybrid · 2 days/week in office · Berlin, Germany
Languages
German – C2, English – B2

What you'll do

  • Independently manage and accompany claims, especially in building insurance
  • Coordinate all parties: owners' associations, property managers, insurers and experts
  • Advise owners' associations on insurance and claims matters
  • Build and further develop efficient claims management processes
  • Work closely with Insurance, WEG management and Property Management and give input to improve processes and software

What we're looking for

  • At least 5 years of experience as an insurance broker
  • Completed vocational training as a merchant for insurance and finance
  • Solid experience in claims management
  • Willingness and suitability to lead a team long-term
  • Structured way of working, high reliability and personal responsibility
  • Strong communication skills and openness to new challenges and digital tools
  • German at C2 level
  • English at B2 level

Nice to have

  • Experience in a startup or insurtech environment

Your team

Schadenabteilung (Claims department)

Part of the insurance business, working closely with the Head of Insurance, Insurance, WEG-Verwaltung and Property Management.

Benefits

  • Modern setup: MacBook, iPhone and modern tools from day one
  • Independent work without micromanagement
  • Hybrid working with clearly regulated office days (2 days in the office)
  • Urban Sports Club subsidy
  • Regular team events, team lunches and drinks in the office

How to get hired

  1. 1Intro call (approx. 30 min.) with recruiting
  2. 2Technical interview (approx. 30 min.)
  3. 3Technical interview and case study
  4. 4Final interview with management
  5. 5Offer

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About Ralph

The operating system for residential real estate

Ralph is the first AI Property Manager running on its own operating system, managing buildings end-to-end and automating payments, accounting, compliance and communication.

Mission

To build the new infrastructure for the entire category, with fintech, insurance and financing on the same platform.

Key facts

  • Berlin
  • Manages over 10,000 residential units and is growing quickly, organically and through acquisitions
  • Ralph OS automates payments, accounting, compliance and communication
  • AI agents prepare the work and the team approves it

What they value

  • You get responsibility early and what you build is used directly in everyday work