Vertical Sales Strategy and Operations
Job description
A role on ElevenLabs' Sales Strategy & Operations team owning the go-to-market strategy by vertical, from research and launch to cross-functional alignment and performance tracking.
At a glance
- Work mode
- Remote
What you'll do
- Own the research and strategy for each top vertical: market sizing, ICP and persona definition, buying process, priority use cases, competitive positioning, and where ElevenLabs wins
- Run the end-to-end launch of each vertical, from strategy and segmentation through enablement, pipeline targets, and post-launch performance reviews
- Drive alignment across PMM, FDE, Product, Sales, and Marketing on vertical priorities, owners, and timelines
- Dig deep into what each vertical requires from the product — integrations, compliance, features, workflows — and translate field signal into prioritized, evidence-backed requirements for Product
- Define the metrics that matter for each vertical (pipeline, win rate, ACV, sales cycle, product adoption), build the dashboards, and use the insights to decide where to double down or pull back
- Serve as a trusted advisor to Sales and GTM leadership on where to invest by vertical, with clear recommendations and regular performance reporting
What we're looking for
- 4+ years in Sales Strategy & Operations or GTM strategy, ideally with experience building or launching a vertical GTM motion
- Proven track record of taking an ambiguous strategic question to a structured answer, then driving execution across teams
- Deep curiosity about industries — enjoy learning how a healthcare, financial services, or retail buyer actually operates and what they need
- Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma)
- Excellent communication and influence skills, with the ability to align Product, Marketing, and Sales leaders without direct authority
- Highly adaptable, with a proactive approach to problem-solving and comfort operating in a fast-moving, undefined space
- Strong coachability and willingness to learn and adapt to new challenges
- Passionate about audio AI, driven by a desire to make content universally accessible and breaking the frontiers of new tech
- Highly motivated and driven individual with a strong work ethic
- Analytical, efficient, and strive on solving complex challenges with a first principles mindset
- Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations
- Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside
Your team
Sales Strategy & Operations (Revenue Operations)
Sits at the center of the vertical GTM motion, working with Product Marketing, Forward Deployed Engineering, Product, and Sales leadership.
Benefits
Annual team offsite: entire team gathers in a new location each year - past offsites have included Croatia, Italy and Cancún
- Innovative culture: part of a generational opportunity to define the trajectory of AI
- Growth paths: countless opportunities to drive impact beyond your immediate role and responsibilities
- Learning & development: annual discretionary stipend supporting professional development
- Social travel: annual discretionary stipend to meet up with colleagues each year
- Co-working: monthly co-working stipend if not located near one of the main hubs
Apply
Direct apply at Elevenlabs
Opens the job posting at Elevenlabs
About ElevenLabs
AI research and product company transforming how we interact with technology
ElevenLabs launched in January 2023 with the first human-like AI voice model and serves millions of users and thousands of businesses. It has expanded from voice into three main platforms: ElevenAgents (voice and chat agents at scale), ElevenCreative (speech, music, image, and video generation across 70+ languages), and ElevenAPI (access to leading AI audio foundational models).
Mission
Transforming how we interact with technology through AI audio research and products.
Key facts
- 2023
- AI research and product
- Launched in January 2023 with the first human-like AI voice model
- Serves millions of users and thousands of businesses
- Raised $781M in funding
- Last valuation was $22B
- Expanded from voice into ElevenAgents, ElevenCreative, and ElevenAPI
- ElevenCreative supports 70+ languages
Partners & customers
What they value
- High-velocity: rapid experimentation, lean autonomous teams, and minimal bureaucracy
- Impact not job titles
- AI first
- Excellence everywhere
- Global team: prioritize talent, not location