OM
Virtual Administrative and Executive Assistant
Online Team Member
Contract type
Ongoing
Work mode
Remote
Experience
Mid-level · 2+ years
Job description
A remote virtual assistant role supporting growing service-based businesses with client communication, CRM management, project and schedule coordination, and marketing assistance. Multiple VAs are being hired.
At a glance
- Work mode
- Remote
- Languages
- English – fluent
What you'll do
- Respond to emails, follow up with leads, manage calls, and build strong client relationships
- Use tools like HubSpot, Jobber, Salesforce, or similar to track interactions, update records, and manage client pipelines
- Book appointments, coordinate painting/construction projects, and optimize schedules for field teams and crews
- Help with content creation for emails and social media; use Canva or Adobe Express to design simple graphics and visual assets
- Research tools, platforms, and best practices to streamline operations and improve the customer experience
What we're looking for
- 2+ years of experience
- Excellent English — both written and verbal; professional phone presence is a must
- Strong communication — confident with emails, scripts, client updates, and documentation
- Project literacy — able to read job scopes, contracts, and client requests with accuracy
- Organizational strength — juggle tasks, follow up consistently, and ensure no detail is missed
- Tech-savvy — comfortable with Google Workspace, Slack, ClickUp, CRMs, and open to learning new systems
- Client-focused — personable, friendly, and able to build trust with customers and internal teams
- Proactive problem-solver — anticipate challenges and take initiative without being told
- Updated resume and a link to a video introduction
Nice to have
- Experience in the painting, construction, or contracting industries
- Real estate support or property management (especially if renovation-related)
- Service businesses like landscaping, roofing, HVAC, plumbing, or electrical work
- Canva/Adobe design experience
- Social media content scheduling & engagement
- QuickBooks or invoicing tools
- Lead management or sales follow-up
How to get hired
- 1Send a message to get the direct application link
- 2Include an updated resume and a link to a video introduction
