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A people manager role in Airbnb's global Customer Support Delivery function, based in Ireland, owning optimization initiatives and the operationalization of strategic CS programs in frontline teams. Responsibilities Bring operational expertise to Customer Support initiatives and…
Customer Success Manager responsible for owning strategic relationships with assigned customer accounts, driving retention, adoption and customer health metrics for Coursera's enterprise customers. The role works cross functionally with Sales, Marketing, Content strategy, Produc…
Lead the entire customer success process at BringLiesel, from onboarding new care facilities to growing their usage, while managing three account managers. Responsibilities Own the full lifecycle of care facilities, from onboarding through establishment in daily care routines to…
A support role on Mapbox's Support Team, breaking down complex customer questions about the Mapbox stack, resolving issues, and improving customer experience. The team includes developers, designers, and data specialists who support customers across the full Mapbox stack. Respon…
Customer Success Manager for n8n's Guided segment, serving as the primary post sales partner for roughly 30 enterprise accounts across EMEA, guiding them from onboarding through adoption and expansion. Responsibilities Own a portfolio of n8n enterprise customers, acting as the p…
Supports the implementation of member engagement strategies and initiatives, partnering with consultants and cross functional teams on project planning, analysis, communications, and launches. Responsibilities Collaborate with team members on assigned projects, supporting effect…
The Clinic Scheduler answers incoming phone calls, fields questions about scheduling with providers, directs calls, takes messages, and schedules medical appointments. The role supports a hospital clinic by coordinating patient appointments and related administrative tasks. Resp…
A customer service and customer care clerk role handling order related customer enquiries, order processing and invoicing in German and English for a partner company, placed via MY Humancapital GmbH. Responsibilities Support customers on order related questions in German and Eng…
A Client Experience Specialist serves as a trusted point of contact for employees, families, providers, and community partners using Pyramid Healthcare's Employee Assistance Program (EAP), handling inbound requests and coordinating referrals. The role focuses on delivering compa…
Technical Support Engineer providing enterprise level technical support to Cribl's customers and partners, troubleshooting and resolving issues with Cribl products and distributed big data solutions. Responsibilities Deep technical understanding of Cribl Products. Provide extrao…
A Product Support Engineer role at Ashby serving as the technical escalation layer between frontline Support and Product Engineering, investigating complex issues involving integrations, APIs, permissions, data, reporting, migrations, and workflows. The role also establishes the…
A generalist role in Team Plus Sociaal Domein providing process coordination for residents of Geldrop Mierlo and Waalre with complex, multiple assistance needs. Responsibilities Provide process coordination for complex, multiple and stuck cases and create coherence between invol…
An Associate Support Engineer role at Canonical providing technical support to customers using Ubuntu and open source products across cloud, desktop and IoT. The role is globally remote and involves owning and managing support cases from qualification to resolution. Responsibili…
Outbound appointment setting role calling Medicare leads to schedule appointments with licensed insurance representatives. It is a fully remote independent contractor engagement of about 20 hours per week. Responsibilities Conduct outbound calls to existing, previous, and new Me…
A remote Support Specialist role at Coefficient, a SaaS startup, focused on resolving customer issues with its Google Sheets and Excel add ons and integrations. The position is for someone based in the Philippines, with working hours aligned to USA business hours. Responsibiliti…
A front line Support Specialist, Premium Support role providing end to end customer service to Airbnb community members, including the Luxury segment, taking ownership of complex cases through to resolution. Based in Canada, the role requires strong English and French communicat…
A Personalized Support Engineer on Twilio's Global Personalized support team supports top tier customers across a variety of Twilio products, collaborating with Technical Account Managers and providing 24x7x365 coverage. Responsibilities Use strong technical and diplomatic skill…
Customer Success Manager role at Tulip Interfaces, managing a portfolio of Life Sciences customer accounts to drive adoption, utilization and ROI of Tulip's manufacturing software. The role partners with customers on digitization of operations and supports renewals and commercia…
A senior support engineer role at Sanity.io, owning and resolving complex technical issues for enterprise customers and improving the support organization's systems, workflows, and documentation. Responsibilities Independently own and resolve complex technical issues for enterpr…
A Technical Account Manager (TAM) role acting as a strategic technical advisor to key enterprise customers and partners, ensuring their success with Megaport's services. It is a post sales overlay role within the Premium Support business function, focused on customer support and…
Customer Success Manager at Tidio responsible for owning ~80 European SMB and mid market accounts end to end, from onboarding through renewals, and driving Net Dollar Retention. The role is for a close knit international team of 5 supporting B2B customers in a SaaS environment. …
Chatdesk Experts provide customer support for brands via social media (Facebook, Instagram, TikTok, Twitter) and email, working flexible, remote schedules without phone calls. The role is a flexible side hustle for extra income. Responsibilities Represent your favorite brands on…
A Customer Success Manager role owning and growing a portfolio of core UK & Europe accounts across professional sports teams, leagues, federations and governing bodies. The focus is customer outcomes, account health, adoption and growth, coordinating with delivery, support, sale…
A fully remote freelance customer support role handling Dutch speaking customers' questions about orders, returns, products and shopping experience via calls, email and chat. Responsibilities Be the first point of contact for Dutch speaking customers, handling questions around o…
