Agentic Engineer Level II/III
Job description
An Agentic Engineer builds and scales agentic workflows and tools on Netomi's no-code platform, combining software engineering fundamentals with prompt engineering and API-driven automation to power reliable, autonomous AI agents.
At a glance
- Work mode
- Remote
What you'll do
- Design and write high-quality prompts for LLM-based agents (GPT-class models preferred).
- Build agentic tools and workflows using Netomi's no-code platform (similar to Workato, Zapier, n8n).
- Integrate external and internal APIs, including authentication, data mapping, and error handling.
- Implement unit tests, debug issues, and ensure reliability of agent workflows.
- Apply engineering best practices and design patterns such as retries, timeouts, idempotency, and lazy loading.
- Optimize agents for performance, cost, and fault tolerance.
- Collaborate with Product, QA, and Delivery teams to ship production-grade agentic solutions.
What we're looking for
- 4–7 years of experience as a Software Development Engineer or similar role.
- Strong understanding of prompt engineering and LLM behavior.
- Hands-on experience with REST APIs, webhooks, and JSON-based integrations.
- Solid experience in unit testing, debugging, and troubleshooting.
- Knowledge of resilient system design patterns and non-happy path handling.
Nice to have
- Experience with no-code/low-code automation platforms.
- Exposure to agentic AI, conversational AI, or workflow orchestration systems.
- Familiarity with observability and monitoring in production systems.
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About Netomi
The leading agentic AI platform for enterprise customer experience
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case.
Key facts
- Agentic AI / enterprise customer experience
- Backed by WndrCo, Y Combinator, and Index Ventures
- Works with the largest global brands like Delta Airlines, MetLife, and United
- No-code platform for AI agents across CX use cases
Partners & customers