AI Platform Engineer, Enablement and Governance Operations
Job description
Design and build the technical layer of Kraken's internal AI platform within Enterprise Transformation, from integration surface to production runbook. The role owns the governed integration gateway, builds internal tooling, and operates spend controls and technical policy controls across the enterprise AI estate.
At a glance
- Work mode
- Remote
What you'll do
- Design and build the technical layer of the AI platform, from integration surface to production runbook
- Identify capability gaps between what's possible and what the organization can safely use, then close them by evaluating vendors or building internally
- Own the governed integration gateway as an engineering surface, including connector onboarding, authentication flows including OAuth and federated identity, reliability, and vendor escalation
- Build internal tooling that extends the platform, such as agent scaffolding, reusable skills and prompt assets, evaluation harnesses for model changes, provisioning automation, and integrations between AI tooling and systems of record
- Configure and operate tiered spend controls across the AI estate: set caps by role and tier, build alerting rules, manage exception queues, run monthly reconciliation against vendor commitments, and eliminate the single author risk in cap automation
- Implement the technical controls behind policy on data handling, retention, and model eligibility, including identity integration, SSO and SCIM, entitlement by role and tier, and workspace configuration where retention terms differ by model class
- Work directly with teams to unblock them: sit with them, understand the workflow, build or configure what enables them to get real leverage from the tools
- Run technical enablement: deep dives for tool rollouts, office hours for model releases, and authority over the engineering detail in knowledge base material
- Administer the enterprise AI estate end to end: model turn ups, feature enablement, deprecation, provisioning queue, vendor configurations, and seat true ups
What we're looking for
- Enterprise SaaS administration at 1,000+ seats, ideally including an AI or LLM platform
- Demonstrated ability to build and ship working software, not just configure vendor products; Python or a comparable language should be natural
- Version control, CI, containers, and secrets management as everyday tools
- Experience integrating against LLM and SaaS APIs with working familiarity of agent and tool use patterns, including MCP or equivalent tool calling architectures
- Working knowledge of identity and access: Okta or an equivalent IdP, OAuth, SCIM, SSO, and federated machine identity
- Operational discipline: intake queues, SLAs, runbooks, escalation hygiene, and the instinct to document a fix the first time you make it
- Genuine teaching ability: explain a technical capability three different ways on the same day to compliance, traders, and backend engineers
- Clear written communication for technical documentation, runbooks, and policy pages
- Judgment about what to build: tell the difference between a capability the organization actually needs and a demo that will be abandoned in a month
Nice to have
- Experience standing up an internal developer or AI platform, including the self service and guardrail layers
- Exposure to FinOps or software asset management practice
- Experience with low code or workflow automation platforms
- Atlassian administration depth in Jira, Confluence, or JSM
- Familiarity with regulated industry audit and evidence work in financial services
Your team
Enterprise Transformation
Owns Kraken's internal AI platform; AI tooling is deployed at scale across the org, with tiered spend controls live, a governed integration gateway in production, and a system inventory being built against real regulatory obligations.
How to get hired
- 1We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process
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About Kraken
Building the Future of Open Finance
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Payward is the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks.
Mission
Advance an open, global financial system
Key facts
- 2011
- Crypto / financial infrastructure
- Founded in 2011
- Trusted by over 10 million individuals and institutions across the globe
- Offers spot trading, margin, futures, staking, and OTC services
- Payward has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry
- Payward is the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks